- Provide frontline security services in a healthcare environment.
- Respond to emergencies and manage incidents to ensure safety.
- Conduct patrols and assist with day-to-day security operations.
Monash Health exists to reimagine care, so that people can live their best lives.
We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience.
As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice.
Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.
To see first-hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers.
Help shape the future of healthcare at Monash Health and embark on a rewarding career where your dedication makes a difference in people’s lives.
About the Department / Program
Join Monash Health Bureau (MHB) and use your skills in Victoria’s largest health service!
MHB is Monash Health's central workforce unit, connecting skilled healthcare professionals with casual opportunities across our extensive network of hospitals and specialist services. Whether you're seeking flexibility, variety, work-life balance or the opportunity to broaden your experience, casual employment with Monash Health provides access to diverse environments while remaining part of the Monash Health team.
As a casual Security Officer, you will play an important role in maintaining a safe and secure environment for patients, visitors, staff and contractors across Monash Health's hospitals and healthcare facilities. Working within a healthcare environment, you'll provide frontline security services, emergency response, customer service and support to ensure the highest standards of safety and care are maintained.
Why join MHB?
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Choose shifts that work with your lifestyle and availability
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Work across a variety of hospital and healthcare settings
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Develop specialist skills in healthcare security and emergency response
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Be part of a professional, supportive and experienced security team
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Enjoy the support of being employed by Monash Health
Whether you're an experienced Security Officer seeking flexibility or seeking to further develop your career in healthcare security, Monash Health Bureau offers the opportunity to make a meaningful contribution while building your experience within one of Australia's largest health services.
Join the team that helps keep our patients, visitors and staff safe across Monash Health.
About the Role
We're seeking professional, customer-focused and highly motivated Security Officers to join our casual workforce across Monash Health.
The Security Officer is responsible for providing a high-quality security service that promotes the safety of patients, visitors, staff and hospital property. This includes responding to emergencies, managing incidents, supporting aggressive behaviour responses, conducting patrols and assisting with day-to-day security operations.
As part of our workforce, you will:
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Respond to fire, duress, security and building alarms
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Participate in emergency and Code Grey responses
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Patrol internal and external hospital areas
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Provide security escort services for patients, visitors and staff
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Monitor CCTV and electronic security systems
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Support patient valuables safekeeping processes
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Assist with access control, identity card and security pass issuance
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Manage traffic flow, parking compliance and staff car park access
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Respond professionally to incidents involving aggression or violence
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Complete accurate incident reports and documentation
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Support mortuary security and body release duties where required
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Promote a safe and welcoming environment across Monash Health sites
You'll have the opportunity to:
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Work across multiple Monash Health locations
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Develop your skills in healthcare security and emergency management
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Gain experience working alongside clinical and operational teams
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Contribute to the safety and wellbeing of patients, visitors and staff
About You
You are a professional, resilient and customer-focused Security Officer who thrives in a fast-paced environment and is committed to delivering exceptional service.
To be successful, you will bring:
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Certificate III in Security Operations (Unarmed Guarding and Crowd Control) or equivalent qualification
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Current Victorian Security Guard and Crowd Controller Licence
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Current Victorian Drivers Licence
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Current or eligible Working with Children Check
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Demonstrated experience in security operations
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Strong conflict resolution and negotiation skills
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Excellent verbal and written communication skills
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Experience preparing incident reports and statements
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Ability to remain calm and professional in challenging situations
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Strong customer service focus and interpersonal skills
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Ability to work independently and as part of a team
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Sound computer skills, including Microsoft Office applications
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Honesty, integrity and a professional approach to work
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Physical capability to respond to emergency situations and manage aggressive behaviours where required
Desirable:
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Previous experience in a healthcare or hospital security environment
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Experience with CCTV, access control and electronic security systems
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Knowledge of emergency response procedures and security operations within a large organisation
Why you will love working with us
At Monash Health, you'll join a supportive and welcoming team where your career aspirations are encouraged and your contribution is valued.
We offer:
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Career pathways across one of Australia's largest health services
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Salary packaging benefits
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Fitness Passport and wellbeing initiatives
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Opportunities to work across a variety of Monash Health locations
For a confidential discussion and to explore this opportunity further, please reach out to Robert Symonds, Security Supervisor via Robert.Symonds@monashhealth.org
Position Description can be found here
Our Culture and Values
At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement.
Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence.
You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do.
We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time.
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.
How to Apply
- Step 1: Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
- Step 2: Complete the Casual Digital Application Form
Applications will be screened upon receipt of Steps 1 & 2 and selection activity may commence prior to the closing date.
Applications close: 13 November 2028
We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.
Skills
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