Salesforce Developer

At Medibank Group, our brands, Medibank, ahm and Amplar Health, are united by a shared purpose: creating the best health and wellbeing for Australia. We're building a workplace where people can thrive, grow and make a meaningful impact, while helping shape a healthier future for our customers, patients and communities. 

The Opportunity

We're looking for an experienced Salesforce Developer to join Medibank's Customer Operations & Sales (COS) Hub on a 12-month fixed-term contract.

In this role, you'll help shape and evolve our Salesforce and MarTech ecosystem across Corporate, Overseas, Health & Wellbeing, working across Sales Cloud, Service Cloud, Data Cloud and Marketing Cloud Next.

You'll have the opportunity to deliver scalable, high-impact solutions that enhance customer experiences, improve operational efficiency and support business growth, while collaborating with teams across technology, marketing and data.

Key Responsibilities:

• Leading technical solution design and requirements gathering workshops with stakeholders to deliver end to end solutions within Salesforce Sales/Service Cloud.
• Maintain, enhance and extend Salesforce platform capabilities across Sales Cloud, Service Cloud, Data Cloud and Marketing Cloud Next.
• Configure and support Salesforce Scheduler, including booking architecture, territories, operating hours, routing logic and resource allocation.
• Develop and maintain integrations between Salesforce and external systems, ensuring secure, reliable and scalable connectivity.
• Translate business requirements into effective technical solutions, configurations and enhancements.
• Identify opportunities to streamline processes, improve platform performance and enable business growth.
• Troubleshoot platform issues, support end users and maintain data integrity and governance standards.
• Extend and enhance Data Cloud capabilities to support customer segmentation and marketing journeys.

Must haves:

• Experience as a Salesforce Developer, Administrator or Platform Engineer.
• Strong knowledge of Salesforce Sales Cloud configuration and data models.
• Proficiency with Flow Builder and an understanding of Salesforce technologies such as Apex and Lightning Web Components (LWC) for advanced Salesforce use cases.
• Experience working with Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud Next, Personalisation and Data Cloud.
• Experience delivering and supporting integrations using REST and SOAP APIs.
• Demonstrated ability to translate business requirements into practical technology solutions and outcomes.
• Strong stakeholder engagement, communication and problem-solving skills.
• Familiarity with Agile delivery methodologies.
• Degree in Information Technology, Computer Science or a related discipline.
• A proactive, results-driven approach with strong analytical and commercial thinking.

Why work for Medibank Group? 

At Medibank Group, we're creating Australia's healthiest workplace by putting the health, wellbeing and success of our people at the centre of everything we do. We know that when people feel supported, connected and empowered to be themselves, they do their best work. 

That's why we invest in flexible ways of working, career growth, wellbeing support and meaningful experiences that help our people thrive both professionally and personally.  

To learn about what’s in it for you, visit https://careers.medibank.com.au/the-medibank-experience 

Be Yourself.  Belong Here 

We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger. 
We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers. 
  

Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing. 
  

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help.  You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/ (please copy and paste the URL onto your browser) 

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work