RETAIL SALES ASSISTANT (CASUAL) - YARRA TRAIL MACARTHUR

ABOUT YARRA TRAIL

Born on the banks of Melbourne’s Yarra River in 1984, Yarra Trail is inspired by the natural beauty and relaxed lifestyle of Australia. The brand is built around honest, effortless fashion, creating well-designed women’s and men’s clothing with a focus on quality, comfort, durability, style and function.

At David Jones Macarthur, Yarra Trail is part of a shared concession pad alongside Black Pepper and Marco Polo. This means the role is not limited to one brand — you’ll work across all three labels, bringing each brand’s unique style and customer experience to life while supporting the overall performance of the concession.

ROLE IN A NUTSHELL

As a Casual Retail Assistant at Yarra Trail, Black Pepper & Marco Polo at David Jones Macarthur, you’ll be the friendly face representing three established Australian fashion brands within one concession.

You’ll move confidently across Yarra Trail, Black Pepper and Marco Polo, assisting customers with personalised styling and product recommendations, maintaining a high standard of presentation, replenishing stock and supporting sales across the entire pad.

This role is ideal for someone who genuinely enjoys fashion, loves connecting with customers and can adapt their approach to suit different brands, customers and styling needs. Flexibility, energy, initiative and a great attitude are key.

WHAT YOU’LL BE DOING

• Greet customers and provide warm, personalised service across Yarra Trail, Black Pepper and Marco Polo
• Work confidently across the one concession pad, supporting customers regardless of which brand they are shopping
• Provide styling advice and product recommendations based on each customer’s individual needs
• Develop an understanding of the different brand identities, product ranges and customer profiles
• Identify opportunities to introduce customers to other brands within the concession where appropriate
• Process sales through the David Jones point-of-sale system accurately and efficiently
• Maintain a clean, organised and inviting concession across all three brands
• Replenish stock and ensure product is presented to the required brand and David Jones standards
• Assist with unpacking deliveries, processing stock and merchandising new product
• Support visual merchandising standards across Yarra Trail, Black Pepper and Marco Polo
• Work collaboratively with the team to achieve daily sales targets and KPIs across the concession
• Build strong customer relationships and encourage repeat visits
• Represent the brands professionally and deliver a consistent, high-quality customer experience

ABOUT YOU

• Has a genuine passion for fashion, styling and helping customers feel confident in what they wear
• Enjoys working across multiple fashion brands within one concession
• Can adapt their styling and customer approach between Yarra Trail, Black Pepper and Marco Polo
• Delivers exceptional customer service with a warm, confident and approachable attitude
• Is comfortable engaging with a wide range of customers and understanding their individual needs
• Enjoys working towards sales targets and KPIs
• Is organised, proactive and able to confidently move between customer service, stock and merchandising responsibilities
• Thrives in a fast-paced department store environment
• Has strong communication and interpersonal skills
• Works well independently while also contributing positively to the wider team
• Is flexible with availability, including weekends, late nights and public holidays
• Previous fashion or retail experience is highly regarded

JUST SOME PERKS WE OFFER

• Generous discounts – Enjoy discounts across our portfolio of leading fashion brands
• Training and development – Build your product, styling, customer service and retail skills
• In-store incentives – Be recognised and rewarded for your contribution and performance
• Well-being matters – Free access to Mental Health Professionals through our Employee Assistance Program
• And more – Because great work should come with great perks!

READY TO MAKE AN IMPACT?

If you’re passionate about fashion, love connecting with people and enjoy the variety of working across Yarra Trail, Black Pepper and Marco Polo, we’d love to meet you.

Join the team at David Jones Macarthur and help bring three distinctive Australian fashion brands to life within one dynamic concession. Whether you’re helping a customer find an effortless Yarra Trail look, discovering the right Black Pepper piece or styling them in Marco Polo, you’ll play an important role in creating a memorable customer experience and delivering strong results across the pad.

Apply now and bring your personality, passion and style to Yarra Trail, Black Pepper and Marco Polo at David Jones Macarthur.

ABOUT BRAND COLLECTIVE

Brand Collective is one of Australia's most prominent apparel, footwear and sport groups, operating an omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network.

Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and from private label to international luxury fashion brands. We bring brands to life!

At Brand Collective, our customers come from all walks of life, and so do we. We value diversity and inclusion in all forms and hire based on capability and performance. If you feel like your skills align with the role and company culture, apply today to bring brands to life!

Please note: at this time, Brand Collective are not seeking recruitment agency support for this role and will not be liable for any unsolicited candidate profiles or associated fees. We encourage applicants to apply directly to this posting if they would like to be considered for this opportunity. The advertising of this role may close earlier than the listed date, and we encourage applicants to apply early.

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