Quality Assurance Manager
- Responsible for planning and managing quality assurance systems.
- Conduct audits and investigate quality issues.
- Lead continuous improvement initiatives and supervise QA personnel.
Wilrich Pty Ltd t/as Stickyfoods is currently looking for an experienced Quality Assurance Manager to join the team in Huntingwood NSW.
This is a full-time position responsible for planning, managing and coordinating the company’s quality assurance systems and activities. The role will ensure that products, services and operational processes comply with company standards, customer requirements and applicable regulatory and industry standards.
Key Responsibilities
• Plan, implement and review quality assurance systems and programs.
• Develop and maintain quality policies, procedures and standards.
• Set quality objectives and monitor quality performance.
• Plan and oversee internal and external audits.
• Investigate defects, complaints and other quality issues.
• Conduct root-cause analysis and implement corrective and preventive actions.
• Manage non-conforming products, services and processes.
• Lead continuous improvement initiatives.
• Monitor regulatory, certification and industry-standard compliance.
• Assess supplier quality and coordinate supplier audits.
• Prepare quality reports and recommendations for senior management.
• Supervise and train quality assurance personnel.
• Liaise with customers, suppliers, auditors and certification bodies.
Qualifications and Experience
- A relevant bachelor degree in quality management, engineering, science, business or a related discipline.
- At least 12 months’ of relevant quality assurance experience.
- Experience managing quality systems, audits and continuous improvement programs.
- Experience supervising staff or coordinating a quality assurance function.
- Strong analytical, problem-solving, communication and report-writing skills.
If this opportunity aligns with your experience and career objectives, we encourage you to submit an application.
We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.