- Deliver industry-based learning projects effectively and to a high standard.
- Build and maintain strong relationships with clients and partners.
- Collaborate with various teams to support successful project delivery.
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- Join the Innovation and Enterprise team at Swinburne University
- Full time, fixed-term position (ending April 2028) at our Hawthorn campus
- HEW 7 salary + 17% superannuation
About the Role
Reporting to the Manager, Consulting Projects, you will be responsible for delivering industry-based learning projects within your portfolio, ensuring they are delivered effectively and to a high standard.
A strong commitment to providing outstanding customer service is essential to this role. You will build and maintain strong relationships with clients and partners, while identifying opportunities to promote the products and services offered by Swinburne Edge. You will also bring excellent Microsoft Excel skills and confidence working across multiple CRM systems.
You will work collaboratively with Senior Consultants, the Manager, Quality and Systems, the Manager, Compliance, and the Finance team to support the successful delivery of projects and achieve positive outcomes for clients and stakeholders.
About You
To be suitable for this role you will need to have experience in the below key accountabilities:
- Demonstrated, relevant experience in the provision of high quality customer services within a demanding, client focused environment
- Demonstrated project management skills with an eye on continuous improvement and the ability to manage multiple projects and competing priorities
- Demonstrated high-level interpersonal skills, including the ability to liaise effectively with a wide range of internal and external stakeholders, and maintain confidentiality
Qualifications
- Completion of a tertiary level qualification with relevant work experience
- Completion of Certificate IV TAE or a willingness to undertake
Further information about this role can be found in the attached position description.
About Swinburne University of Technology
Swinburne’s strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research.
Our Ad Astra strategy is the cornerstone of Swinburne’s bold ambition to lead globally in technology-driven education and research. This strategy positions us to create transformative solutions, empower learners, and partner with industry to thrive in an ever-changing world.
What We Offer You!
• Work your way with flexible working arrangements, including hybrid options and generous parental leave to support a balanced lifestyle.
• Exclusive staff discounts, including discounted Medibank health insurance, 50% off Swinburne courses and other partner offers.
• Swinburne offers 17% super and salary packaging options, including car leasing and extra super contributions.
Want to learn more? Head over to our benefits page!
To Apply
Please submit your CV and cover letter addressing the Key Selection Criteria and your suitability for this position.
To review the Position Description and to apply, please scroll down to the bottom of the page.
If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.
Please Note: Appointment to this position is subject to passing a Working with Children Check.
If you are experiencing technical difficulties with your application, please contact the Talent Acquisition team at talentacquisition@swin.edu.au
Applications Close: Tuesday 13 October 2026, 11pm
Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.
Diversity, Equity and Inclusion
Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world.
Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age.
Swinburne is proud to be recognised as an AWEI Gold Employer, reflecting our commitment to creating an inclusive workplace where LGBTQIA+ employees, students and communities can thrive.
We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership.
We support applicants with disabilities, and reasonable adjustments can be requested at any stage of the recruitment process.
For reasonable adjustment requests - including accessible formats of the position description, application form, or other documents, please contact talentacquisition@swin.edu.au or call +61 3 9214 3550. Please note: this phone number is for disability and reasonable adjustment enquiries only. General enquiries about the role can also be emailed to talentacquisition@swin.edu.au.
Victoria’s Commitment to Action: Improving international student employment outcomes.
As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.
As a Circle Back Initiative Employer, we commit to responding to every applicant.
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