Payroll Business Analyst - Hawthorn East

A new role means a new way to win together. We’ve been proudly serving Australian communities since 1914 and at the heart of our continued success lies our 115,000 team members working across the country. If you’re looking for a career-defining opportunity, take the next step and explore another way your work can have impact and make a difference.

About the team

People and Culture are dedicated to fostering  an engaged and empowered workplace. One that’s strong, diverse and where our team members have exciting career pathways to choose from. We do it by making people’s lives easier through better experiences, useful tools, and by providing ongoing opportunities to learn and grow.

The role: 

The scope of this role sits within Coles Group Limited, supporting all brands across the Coles Group Portfolio (i.e. Supermarkets, Liquor, Distribution Centres, RROA and Chef Fresh). The Coles Group consists of 115,000 team members spanning across Australia. Reporting into the Payroll Compliance Manager, the Payroll Business Analyst will work to continuously improve the Coles Payroll risk profile and close any potential exposure gaps.  

The primary objectives of the Payroll Business Analyst are to perform compliance checks across the payroll landscape to address any risks of non-compliance with relevant industrial instruments/legislation, improve ways of working (e.g. automation), support delivery of reviews and implement stronger internal controls to reduce the overall Coles Payroll risk profile.   

Role Objectives: 

To provide oversight and compliance assurance across the payroll landscape with the core purpose of championing a consistent approach to payroll across Coles brands and reducing payroll non-compliance risk.   

To execute the suite of compliance reports and improve testing to enable payroll compliance risks to be resolved in real time with training provided to the business to uplift payroll capability.  

Proactively identify, mitigate (where appropriate) and review large data sets to identify areas of non-compliance and escalate/address key risks identified across the payroll landscape.   

To have a continuous improvement mindset to drive improvement to process and generate efficiencies. 

To develop, execute and communicate on reviews when required, uplift internal capability within Coles and support embedment of a Way of Working that enables larger scale review.  

Proactively develop and maintain relationships with a wide variety of stakeholders (including store operations), understanding and responding to team dynamics in an effective manner.   

You’ll have: 

• 5+ years’ professional experience in business analysis, system, process improvement, and change management in a large and complex organisations  

• Strong Microsoft skills including Excel and PowerPoint  

• Ability to handle large volumes of data to support in Payroll Compliance reviews 

• An ability to use AI tools e.g. Chat GPT 

• Understanding of risk management principles 

• Understanding of payroll practices and industrial instruments 

• Proven ability to take complex problems and create pragmatic decisions that align to business strategies and compliance requirements (legislative)  

• Proven interpersonal and organisational skills with an ability to develop and maintain networks within Coles across businesses and functions   

• Ability to prioritise, manage multiple tasks, projects and to work under pressure to deadlines  

• Excellent communication skills with the ability to deliver messages in a clear, compelling and concise manner across a variety of audiences and modes 

• Experience in P&C Systems e.g. SAP SuccessFactors 

Qualifications: 

• Tertiary qualified   

• Demonstrated strong performance in a Business Analyst, process governance, and/or project management role   

• Requires working knowledge of payroll and business process management  

• Ability to work independently and collaboratively with stakeholders.  Proven ability to meet tight deadlines  

• Very strong attention to detail, work ethic and time management skills  

• Ability to identify opportunities to deliver outcomes in a better and smarter manner  

• Ability to maintain payroll confidentiality supported by integrity and transparency  

• Strong written and verbal communication skills  

• Learning agility, adaptability, can-do attitude  

• Ability to work with and manage a wide variety of stakeholders 

What’s in it for you?

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
• Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

Job ID: 195224

Employment Type: Full time

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