Parts & Service Coordinator
- Central point of contact for quotes, orders, and progress reports.
- Assist in maintaining high customer support and service scheduling.
- Coordinate between teams and action service requests promptly.
At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.
The Opportunity:
Komatsu is seeking an exceptional Parts and Service Coordinator to join our Geraldton Branch.
You’ll be the central point of contact providing quotes, orders, and detailed progress reports.
This important role will assist the branch to maintain a high level of customer support, including sourcing parts, scheduling services and coordinating between teams.
Working with our customers you’ll be actioning service requests in a timely manner and updating our customers for a positive experience.
If you’re looking to develop a career within a global company, join Komatsu in Geraldton!
Role Located: Geraldton, WA
Komatsu benefits:
- Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
- Financial: Income Protection Insurance provided through our company superannuation fund
- Career: Recognition, awards, flexibility, further education studies and internal career development
- Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
- Yearly Bonus: Potential to receive a yearly bonus
- Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu
What we are looking for:
- Parts interpreting experience
- Knowledge of earth moving equipment
- Able to provide a high level of customer service
- Current forklift licence is preferred
- Understanding of service department operations
Ready to get started? Simply hit the apply now button!
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.
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Skills
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