OSHC Coordinator | Malanda

Service Manager | Permanent Role | Malanda Location

$42.07 - $52.69 per hour + Super + Salary Packaging Options. (Rate dependent on qualifications and experience)

Lead a service that children love, families trust and schools value.

WHY THIS ROLE?

As Service Manager - Fun Squad, you'll lead a PCYC Outside School Hours Care service at Malanda State School that plays an important role in the daily lives of children, families and the local community. This is an opportunity to create a safe, inclusive and engaging environment where children feel connected, supported and excited to attend.

You will take ownership of the overall success of the service, balancing quality outcomes for children with strong operational performance, compliance and financial sustainability. Working closely with families, educators, schools and community partners, you'll help shape positive experiences that make a genuine difference.

If you enjoy leading people, building strong community relationships and creating services where children can thrive, this role offers autonomy, variety and meaningful impact every day.

WHAT YOU'LL DO

In this role, you will:

• Lead the day-to-day operation of the Fun Squad service, ensuring a safe, engaging and high-quality experience for children.
• Manage service performance, including enrolments, attendance, budgeting and financial sustainability.
• Build strong relationships with families, schools and community stakeholders to support service growth and engagement.
• Develop and support a high-performing team through coaching, leadership, performance management and professional development.
• Maintain compliance with regulatory requirements, the National Quality Framework and PCYC policies and procedures.
• Drive continuous improvement initiatives that strengthen service quality, child outcomes and operational effectiveness.
   

WHAT MAKES THIS ROLE DIFFERENT?

• Lead a service where you can directly influence children's experiences, wellbeing and sense of belonging.
• Build meaningful partnerships with families, schools and the local community while representing a trusted Queensland organisation.
• Enjoy a diverse role that combines people leadership, service delivery, operational management and community engagement.
• Play a key role in growing and strengthening a service that supports local children and families every day.
   

WHO THRIVES HERE

At PCYC Queensland, we look for people who are connected to their purpose and care about the impact they have on children, young people and communities.

Our people are warm, respectful and inclusive. We value people from all walks of life, including those who may not have followed a traditional pathway.

You'll likely thrive in this role if you:

• Care about creating safe, positive and engaging experiences for children.
• Build genuine relationships with families, schools and community partners.
• Lead by example and support others to grow, perform and succeed.
• Are committed to keeping children and young people safe at all times.
• Stay organised and practical when managing multiple priorities and responsibilities.
• Approach challenges with a positive mindset and a focus on continuous improvement.
   

WHAT YOU BRING

You bring experience leading teams and delivering quality outcomes in an Outside School Hours Care or similar environment. You understand how to balance compliance, operational performance and child-centred service delivery while building strong relationships with families, schools and colleagues.

Must Have

• Minimum qualification requirements for an OSHC Service Manager, including:
  Diploma in Childhood Studies (or equivalent recognised qualification), or
  Certificate III in Childhood Studies (or equivalent recognised qualification) with evidence of actively working towards a Diploma.
• Current First Aid, CPR, Asthma and Anaphylaxis certifications.
• Current Queensland Working with Children Check (Blue Card) or the ability to obtain one before commencement.
  Ability to successfully complete a National Police Check.
• Demonstrated experience leading and managing an OSHC service and team.
• Knowledge of legislation and regulatory requirements relevant to Outside School Hours Care service.

Nice to Have

• Experience managing service budgets, enrolments and financial performance.
• Experience building strong partnerships with schools and community stakeholders.
• Current C Class Driver Licence and ability to obtain a Restricted Driving Authorisation where required.
   

WHY JOIN PCYC QUEENSLAND?

PCYC Queensland is a profit-for-purpose organisation focused on building safer, healthier communities through youth development.

In partnership with the Queensland Police Service, we work across Queensland delivering programs and services that support young people to feel connected, supported and empowered.

WHAT YOU'LL ENJOY

• Salary packaging: Eligible employees can use up to $18,550 per year in pre-tax salary for eligible living expenses, meals and entertainment, helping reduce the tax they pay.
• Free 24/7 gym membership at all PCYC Queensland gyms
• 15% discount on PCYC services, including gymnastics, aquatics, OSHC and other programs
• A day to give back: One paid day each year to volunteer with PCYC and support our mission of building safer, healthier communities through youth development.
• Extra Christmas Leave: An additional day off over the Christmas closedown for permanent employees.
  17.5% Annual Leave Loading: Extra pay when you take annual leave, for permanent employees.
• Corporate Health Plans: Access to exclusive health insurance offers
• Employee Benefits and Discounts: Save on travel, household goods, electronics, health, fitness and more through our partnerships and benefits portal.
• Access to our comprehensive Employee Wellbeing Platform available to you and your family.
• Grow with PCYC: Ongoing learning, professional development and leadership opportunities to help you build your skills and advance your career.
   

OUR COMMITMENT TO SAFEGUARDING

PCYC Queensland is committed to creating safe, inclusive environments where children and young people are protected, respected and supported to thrive.

Safeguarding is a shared responsibility across all teams and is supported by our long-standing partnership with the Queensland Police Service.

Please note: No Blue Card, No Start. Restricted Person legislation applies. All employees are required to complete a National Police Check upon commencement.

PCYC is committed to building and supporting a diverse and inclusive workforce. We welcome applications from Aboriginal and Torres Strait Islander peoples and people of all backgrounds, identities and lived experiences.

APPLY NOW

Shortlisting will commence immediately.

We encourage you to apply promptly as the advertisement may close early if a suitable candidate is identified.

Attachments:
- Service Manager Fun Squad PD including Duty Statement_Oct26.pdf