Optical Team Leader - Brisbane
- Lead a high-performing optical team in Fortitude Valley.
- Manage daily operations and deliver exceptional member experiences.
- Support team development and contribute to the growth of Brisbane optical services.
- 12-month leadership opportunity with potential for ongoing career growth
- Enjoy a Monday to Friday roster and work-life balance
- Be part of a collaborative, values-driven organisation
Lead a high-performing optical team, deliver exceptional member experiences, and play a key role in the growth of Teachers Health's Brisbane network.
At Teachers Health, we're passionate about helping our members achieve better health and wellbeing. We're looking for an Optical Team Leader to lead our Fortitude Valley Optical team on a 12-month secondment opportunity, with exciting potential for ongoing leadership opportunities as our Brisbane presence continues to grow.
About the Role
Reporting to the Clinical Director - Optometry, you'll lead the day-to-day operations of our optical practice while supporting and developing a team of 10-11 Optical Dispensers. This is a hands-on leadership role where you'll balance people leadership, operational management, member service excellence, and optical dispensing support when required. The role is based onsite in Fortitude Valley, Monday to Friday.
What You'll Be Doing
- Leading, coaching and developing a team of Optical Dispensers
- Managing daily practice operations, rosters, workflow and timesheet approvals
- Delivering an exceptional member experience and resolving enquiries professionally
- Monitoring stock, supplies, banking reconciliations and operational performance
- Supporting optical dispensing activities when required
- Working closely with the Clinical Director and broader Health Centre leadership team
- Contributing to the ongoing growth and success of our Brisbane optical services
About You
We're looking for a confident and organised leader who enjoys supporting people and creating a positive team culture.
You'll bring:
- Optical Dispensing Certificate or equivalent experience
- Minimum 5 years' experience in an optical practice or similar healthcare environment
- Previous leadership, supervisory or team coordination experience
- Strong communication, organisational and problem-solving skills
- Experience working with optical practice management systems
- Proficiency in Microsoft Office
- Optomate or Exact experience will be highly regarded
Why Join Teachers Health?
- Monday to Friday role
- 38-hour work week with some flexibility and an early start option
- Lead an established and experienced optical team
- Genuine career development opportunity within a growing Brisbane network
- Supportive leadership and structured onboarding
- Work for a respected not-for-profit organisation focused on member outcomes
- Be part of a collaborative, values-driven culture that puts people first
Please Note This is an onsite position based in Fortitude Valley, Brisbane, with no work-from-home option available.
How do I apply?
Please click APPLY NOW and submit your resume and a cover letter telling us about your experience and why you'd be a great fit for our Brisbane team.
Teachers Health values diversity and inclusion and encourages applications from people with diverse backgrounds including First Nations people, people with disability, people from diverse cultural and linguistic backgrounds, and people who identify as LGBTQIA+. Applicants can request reasonable adjustments at any stage of the recruitment process by contacting **************************.
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