Junior Customer Support Specialist
- Provide professional and timely customer service to clients and candidates.
- Assist with candidate onboarding and compliance activities.
- Support the team with general administrative tasks.
Job description
Junior Customer Support Specialist (Entry Level)
Location: West Gosford
About the Role
We are seeking two motivated and customer-focused Junior/Entry Level Customer Support Specialists to join our team in casual positions. This is a great opportunity to gain valuable experience across customer support, administration, compliance, and onboarding within a supportive and fast-paced environment.
Key Responsibilities
- Answer inbound and outbound calls with candidates, clients, and internal stakeholders.
- Provide professional and timely customer service while responding to enquiries.
- Update and escalate support tickets in accordance with established procedures.
- Assist with candidate onboarding and compliance activities, including work rights checks.
- Assist to maintain accurate records, data entry, and documentation.
- Support the wider team with general administrative tasks.
Skills & Experience
- Strong communication and customer service skills.
- Excellent attention to detail and organisational abilities.
- Ability to prioritise tasks and manage competing deadlines.
- Positive attitude and willingness to learn.
- Basic Microsoft Excel and Outlook skills.
- Previous customer service or administration experience is desirable but not essential.
Apply Now
If you enjoy helping people, have strong administrative skills, and are looking to start or grow your career in customer support, we'd love to hear from you.
Madhuri Mhanta
Key Accounts Consultant
Let's Connect
https://www.linkedin.com/in/madhuri-mhanta-5a4a7a17
+ 61 386 334 112
ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.
Aboriginal and Torres Strait Islander people are encouraged to apply.
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State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856
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