Retail Store Manager (General)
- Oversee and drive overall operations of the retail showroom and fulfillment hub.
- Manage stock intake levels and define service excellence standards.
- Direct recruitment, training, and performance supervision of staff.
About Us
Lucky White Goods is a trusted and fast-growing household appliance retailer specializing in refurbished, second-hand, and factory-second goods. We pride ourselves on delivering excellent value and high-quality major household appliances (refrigerators, freezers, and washing machines) to our customers. We are currently seeking an energetic, highly analytical, and strategic Full-Time Retail Store Manager to oversee and drive the overall operations of our bustling retail showroom and fulfillment hub.
Position Details
- Job Title: Retail Store Manager (General)
- Employment Type: Full-time (Minimum 38 hours per week)
- Location: ALL LUCKY WHITE GOODS LOCATIONS across Australia (Sydney; Adelaide; Gold Coast and Brisbane; Perth and Melbourne - Refer to www.luckywhitegoods.com)
- Salary Range: $80,000 – $85,000 AUD per annum base + Superannuation
Key Responsibilities & Duties
In this role, you will hold overall operational control and managerial authority over our retail operations. Your responsibilities include:
- Stock & Inventory Control: Determine the ideal product mix, manage stock intake levels for refurbished/second-hand white goods, and define service excellence standards.
- Pricing & Purchasing Policy: Formulate and execute competitive local purchasing and targeted marketing policies, including setting appropriate retail pricing structures for varied appliance stock conditions.
- Sales & Promotion Management: Strategize, promote, and advertise the establishment's goods and specialized repair services to maximize inventory turnover.
- Financial Management: Undertake strict budgeting of revenue, operational expenses, and maintain detailed ledger records of stock level shifts and daily financial transactions.
- Team Leadership & Workforce Management: Direct and control the full recruitment lifecycle, onboarding selection, training, rostering, and daily performance supervision of floor staff and warehouse pick-packers.
- Compliance & Safety Assurance: Ensure full operational compliance with retail-specific legislation, consumer protection guarantees, and strict Workplace Health and Safety (WHS) regulations.
- Stakeholder Relations: Communicate complex technical specifications regarding appliance features and multi-channel delivery workflows clearly to both technical repair staff and everyday consumer stakeholders.
Requirements and Qualifications
- Education: An AQF Diploma or higher qualification in a highly relevant field (such as Business Management, Retail Management, or Information Systems).
- Experience: A minimum of 2-3 years of proven professional experience in a leadership, supervisory, or operational coordination capacity within a retail, logistics, or fulfillment environment.
- Skills: Excellent communication skills, data-driven analytical problem-solving abilities, proficiency in modern retail MS Office tools, and a strong track record of performing effectively under pressure.
How to Apply
If you have the strategic mindset and leadership experience to optimize our store operations, please send your up-to-date resume and a brief cover letter explaining your suitability to careers@luckywhitegoods.com.
Applications close 31 days from the date of this posting.
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