Cleaning Manager
- Oversee day-to-day cleaning operations across a large commercial asset.
- Lead and support the cleaning team while managing site KPIs and performance standards.
- Maintain strong client relationships and ensure compliance with WHS and company policies.
We are looking for an experienced and motivated Cleaning Manager to oversee the day-to-day operations of a large commercial asset. This is a hands-on leadership role suited to someone who enjoys working with people, building strong client relationships and maintaining high operational standards.
About The Role:
You will be responsible for:
- Overseeing the day-to-day cleaning operations across the site
- Leading, supporting and coordinating the cleaning team
- Managing site KPIs, performance and service standards
- Ensuring cleaning schedules and operational requirements are consistently met
- Conducting regular site inspections and addressing any issues promptly
- Managing staff attendance, rosters and day-to-day workforce requirements
- Providing training, coaching and support to team members
- Maintaining strong and professional client relationships
- Responding to client requests and ensuring issues are resolved efficiently
- Completing site administration, reporting and operational documentation
- Ensuring compliance with WHS, company policies and cleaning procedures
- Identifying opportunities to improve service delivery, efficiency and overall site performance
About You:
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We are looking for someone who:
- Has previous experience in retail cleaning management or a similar operational leadership role
- Has strong people-management and communication skills
- Is confident dealing with clients and managing expectations
- Has excellent organisational and time-management skills
- Can manage multiple priorities in a fast-paced environment
- Has a strong eye for detail and takes pride in maintaining high standards
- Is proactive, reliable and solutions-focused
- Can work independently while also supporting and developing their team
- Has good computer and administrative skills
- Understands the importance of WHS, compliance and workplace procedures
Benefits at Glad Group:
- Career progression through ongoing training and development
- Exclusive employee reward and recognition program
- Employee Assistance Program
Glad is a proud Equal Opportunity Employer and Champion of genuine action towards Reconciliation. We know that our workplace benefits from diversity and we seek to increase and maintain representation of all people across our workforce. Our aim is to make employment with Glad accessible for all people, including targeted programs for females, Aboriginal and Torres Strait Islanders. If you meet the above criteria, then click APPLY and become a part of the Glad Group family by submitting your resume.
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