- Provide exceptional patient service as the first point of contact.
- Assist with administrative tasks in a busy medical reception environment.
- Maintain patient confidentiality and effective communication with staff and patients.
- SPECIALIST MEDICAL RECEPTIONIST – PT
- SPECIALIST PRACTICE IN THE INNER NORTHWEST
- LONG WEEKEND EVERY WEEK
- PARKING NEARBY
We are seeking a professional, caring and personable team member to be the welcoming face of reception within a busy front-desk environment, while also assisting with a range of administrative tasks.
Patient care is at the heart of this practice, with a strong focus on providing patients with a positive and supportive experience throughout their journey — from initial consultation through to clinical procedures and post-procedure care.
This is an excellent opportunity for someone looking to work close to home in Melbourne’s Inner Northwest, with convenient access to all-day parking nearby, the local train station within walking distance, trams at your doorstep and a vibrant local shopping precinct.
If you take pride in delivering exceptional patient service and enjoy being part of a professional and caring team, we would love to hear from you.
Days and hours: Monday to Thursday, 7.30 am to 3.30/4 pm
Duties will include:
- Meet and greet patients
- AI call and payment management
- Running consulting sessions
- Preparing and receipting consult accounts
- Booking and billing of procedures
- Preparing theatre lists
- Use of Gentu medical software is essential
- Answering telephone
- Booking patient appointments
- Data entry of patient details
- Open and close practice
- General admin. duties – scanning, faxing, filing etc.
- End of day duties
Essential Criteria:
- Ability to protect patient privacy and confidentiality.
- Clear communication skills, with the ability to communicate effectively with doctors, staff, patients etc
- Excellent telephone manner
- Professional presentation at all times (uniform provided)
- Ability to work within a team, as well as independently.
- Prioritise and organise workflow effectively.
- Proven computer skills.
The successful candidate must be able to work in a team environment and maintain a calm, friendly manner. Experience in a similar role in medical rooms is highly regarded, along with a strong understanding of patient care and confidentiality. Competitive hourly rate. Parking nearby. Please quote JOB ID 2285 when applying.
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- DOCTORS SECRETARIAL AGENCY
- Visit dsagency.com.au for more listings!
- T: 03 9853 0722
- E: applications@dsagency.com.au
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