Practice Coach (Community Services)

About Gateways:
At Gateways, we all have one thing in common: a passion for supporting people with a disability and making every day better.
 
Our vision - An inclusive society full of possibilities - drives everything we do. We provide dedicated support to people with disabilities and additional needs and their families, helping them maximise their quality of life and achieve their goals.
 
The role:
We are seeking experienced Practice Coaches to provide specialist practice leadership, coaching and capability development across our Community Services programs, including Social Connect, Recreation and Individual Supports. With multiple opportunities, these roles will work closely with leaders to build workforce capability, embed contemporary best practice and promote consistent, high-quality service delivery.
 
As a Practice Coach, you will support employees to translate participant goals, support plans, funding requirements, safeguarding obligations and risk controls into safe, effective and outcome-focused support. You will provide guidance on complex participant needs, facilitate reflective practice and case reviews, contribute to quality and continuous improvement activities, and support the safe delivery of High Intensity Supports.
 
The successful candidate will demonstrate:

• Certificate IV in Disability, Community Services or a related discipline
• At least 2-3 years' experience directly supporting people with disability and contributing to positive participant outcomes
• Experience coaching, mentoring or providing practice support to frontline employees
• Strong knowledge of person-centred practice, safeguarding, incident management, restrictive practices and risk management
• Knowledge of relevant disability legislation and standards, including the Disability Act 2006, NDIS Act 2013 and NDIS Practice Standards
• Well-developed assessment, planning, problem-solving and communication skills
• The ability to provide constructive feedback, facilitate reflective practice and work collaboratively with participants, families, employees and stakeholders
• Experience contributing to quality improvement, service reviews or practice development initiatives
• Knowledge of HACC-PYP or other government-funded community service programs is desirable

Why Gateways?
At Gateways you will find more than a job - you will find purpose. Every role contributes to safe, high-quality supports and positive outcomes for people with disability and their families. You will be part of a team that celebrates individuality, fosters belonging and creates opportunities to learn and grow.
 
We also offer:

• Flexible work options to support work-life balance
• Salary packaging up to $15,900 per year
• Convenient onsite parking
• Employee Assistance Program
• Free flu vaccinations
• Career development and progression opportunities in a growing organisation
• Access to staff discounts across health, fitness, and lifestyle services

If successful in this role, you will need to obtain the following compliance documents:

• NDIS Workers Screening Check Clearance
• NDIS Workers Orientation Module (certificate of completion)
• Working with Children Check (Victorian, Employee)
• First Aid & CPR
• Victorian Driver's License

For further information and/or to request a position description, please email recruitment@gateways.com.au
 
Please include an updated resume when submitting your application.
 
Applications for these roles close Friday 30th October.
 
At Gateways, we know that diversity makes us stronger and belonging makes us better. We want every team member to feel safe, respected and valued for who they are.
 
We welcome applications from people of all backgrounds and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse communities, LGBTQIA+ people, and people with disability.
 
If you need any adjustments to the recruitment process so you can show us your best self, please let us know. We want this experience to be fair, inclusive and accessible for everyone.
 
Child safety is embedded in our culture. Gateways are proud to be a child safe organisation with zero tolerance for child abuse.
 
By applying for this role, you acknowledge that Gateways will collect and handle your personal information for recruitment and employment-related purposes. Please read our Recruitment Collection Notice and Privacy Policy before submitting your application here: https://www.gateways.com.au/compliance/privacy-policy