Costco Marsden Park - Front End Assistant - PT
- Provide prompt and courteous member service at the front end.
- Handle cash transactions and maintain register accuracy.
- Assist in opening and closing duties of the Front End department.
The Company
Costco Wholesale is the 5th largest global retailer with warehouse club operations already operating 725 locations in 13 countries. We are the recognised leader in our field, dedicated to quality in every area of our business and respected for our outstanding business ethics.
DAILY RESPONSIBILITIES
- Provides prompt and courteous member service by greeting members, obtaining membership cards, determining member packing preferences, answering questions, relaying information on permanent/special promotions, and thanking members.
- Records the sale of items to the register by moving merchandise across the scan window, using a hand-held scanning gun or, if necessary, the 10-key pad. Transfers or ensures the transfer of each item as the item’s barcode is scanned while adhering to all safety and security procedures. Promotes accurate merchandise inventory by monitoring the accurate scanning of all merchandise passing through the register. Requests Supervisor verification for high-ticket, Bottom Of Basket, or non-transfer items.
- Counts register at sign on. Ensures the register’s cleanliness. Orders change, cash increases/loans when needed. Makes witnessed drops/deposits of excess funds to the vault, orders cash increases, and counts own register at shift end to maintain accurate register funds.
- Receives accurate payment for merchandise; makes change; processes checks, credit and debit charges according to proper departmental procedures for paperwork and the performance of duties.
- Assists in the opening and closing duties of the Front End department; placing returned or moved product back to their allotted spots in the warehouse, collecting register paperwork, stocking registers, cleaning the Front End area, and retrieving carts.
- Stays updated with company and regional Front End productivity guidelines.
- Follows proper Front End and general safety procedures and standards.
- Assists in other departments of the warehouse as necessary.
- Provides prompt and courteous customer service to members, employees, and suppliers.
Experience
Customer service or comparable experience
ABILITIES AND TALENTS RECOMMENDED FOR JOB SUCCESS
Education
High School Certificate or higher
Other Skills and Abilities
Basic math skills
*MUST BE 18 YEARS AND OVER*
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