Customer Support Administrator
- Be the first point of contact for customer enquiries.
- Process orders, quotes and parts sales.
- Track deliveries and source parts.
About Us
At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.
The Opportunity
Like solving problems? Enjoy helping people? Want a role where no two days are the same?
As the Customer Support Administrator, you’ll be the go-to person for customers; handling enquiries, tracking orders, sourcing parts and making sure everything runs smoothly behind the scenes.
Think fast-paced, team-driven and all about delivering a great customer experience.
What You’ll Be Doing
- Be the first point of contact for customer enquiries.
- Process orders, quotes and parts sales.
- Track deliveries and chase up orders.
- Source parts (including tricky backorders).
- Work with teams across the business to get the job done.
What we are looking for:
- Experience in customer service or admin.
- Strong communication and problem-solving skills.
- Ability to juggle multiple tasks.
- Attention to detail and a team-first attitude.
- Experience with systems (SAP / CRM / ERP) is a bonus.
Why work for us!
- Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
- Financial: Income Protection Insurance provided through our company superannuation fund.
- Career: Recognition, awards, flexibility, further education studies and internal career development.
- Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
- Yearly Bonus: Potential to receive a yearly bonus.
- Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.
Ready to get started? Simply hit the apply now button!
Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.
We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.
Skills
0 of 9 matchedKomatsu Australia Pty Ltd