Join Bank of Sydney as a Relationship Manager – Premium Banking, driving growth and building strategic partnerships. Apply now!
We’re with you
Established in 2001, Bank of Sydney is a growing retail bank that delivers delight to customers across Sydney, Melbourne and Adelaide. With just under 200 staff, our purpose is to provide genuine value to our people, customers, communities and partners through our retail, business and trade finance products.
Working with us
A Bank of Sydney we’ve proudly created a culture of community and connection where our employees enjoy:
- Delivering customer delight and genuine value to our customers
- Thriving together with passionate, like-minded peers
- Developing their skills to achieve excellence in everything
- Engaging in professional, community and social events
- Being recognised by their peers and rewarded for their efforts
- Financial benefits including discounted home loans
- Access to hundreds of online perks and discounts to counter the cost of living
- Heart-felt health and well-being resources, activities and support
About the role
In this role, you’ll drive business growth by attracting new high-value customers, deepening relationships with existing clients and building strategic partnerships with third-party referrers. You’ll take a proactive approach to business development, creating trusted relationships that generate sustainable growth while delivering personalised financial solutions and an exceptional customer experience. Reporting to the Head of Premium Banking & Lending, key responsibilities include:
- Proactively generate new business by identifying opportunities, building a strong pipeline and establishing strategic relationships with existing and new third-party referrers, brokers, local networks and business partners to drive sustainable growth.
- Grow and manage a portfolio of premium banking customers, driving acquisition, retention and & growth while delivering a high standard of service.
- Build trusted, long-term relationships with customers, acting as their key point of contact and understanding their evolving financial needs and goals.
- Identify customer needs and recommend tailored banking solutions that support their financial objectives and create opportunities to deepen relationships.
- Collaborate with internal teams to deliver seamless service, effective solutions and a consistently superior customer experience.
All about you
We’re looking for a commercially minded, results-driven relationship manager who is energised by winning new business, building networks and growing a premium customer portfolio. You’ll bring:
- Proven experience in relationship management, premium retail banking or a similar customer-facing financial services role.
- A strong business development mindset, with demonstrated success identifying prospects, generating leads and converting opportunities into new business.
- Experience building and nurturing productive referral networks, including the ability to develop trusted, strategic partnerships with existing and new third-party referrers, brokers, business partners, customers and internal stakeholders.
- Excellent communication, influencing and negotiation skills, with the confidence to build rapport and engage customers and referral partners.
- A proactive, self-motivated and commercially focused approach, with the drive to achieve targets and deliver measurable results.
- A genuine passion for understanding customers’ needs, providing tailored solutions and helping them achieve their financial goals.
Are you with us? - apply now!
Requirements
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