Audio Visual Officer
- Support meeting rooms, presentations and video conferencing.
- Troubleshoot audio visual connection, sound and display issues.
- Manage audio visual requests and coordinate vendor support.
Audio Visual Officer
Location: Canberra, onsite
Contract: Expected to commence 27 October 2026 and run until 30 June 2027, with two possible 12-month extensions
Clearance: Active NV1 required before commencement
We are seeking a Service Management Officer /Audio Visual Officer to support meeting rooms, presentations and video conferencing across a large government environment. You will manage audio visual requests from intake to resolution, help staff prepare for meetings and work with vendors when specialist support is needed.
What you’ll do
- Set up and support meeting rooms, presentations and video conferences.
- Troubleshoot connection, sound and display issues.
- Triage requests received through ServiceNow, email and phone.
- Confirm event requirements, coordinate vendor support and keep service records up to date.
- Provide timely support when priorities change. Some work outside standard business hours may be required during major events.
What you’ll bring
- Experience supporting audio visual and video conferencing systems in a corporate or government setting.
- Strong troubleshooting, communication and customer service skills.
- The ability to manage competing requests and work collaboratively.
- A current Class C Australian driver licence, or the ability to obtain one.
Experience with Microsoft Teams Rooms, Crestron, Extron, Q-SYS, executive meetings or hybrid events would be an advantage.
To apply, please provide a CV of no more than three pages and a one-page pitch addressing the requirements above
To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Rashmi Kapse on + 612 6151 9206 or email rkapse@paxus.com.au and quote the 275341 job reference number.
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
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Skills
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