- Lead and motivate the sales team to achieve targets
- Manage showroom operations and maintain high standards
- Deliver exceptional customer service and product knowledge
Our client is seeking a Sales Manager to join a luxury jewellery showroom in Subiaco!
This is a full-time, hands-on role for an experienced retail leader with strong jewellery knowledge and a passion for luxury sales. You’ll oversee day-to-day showroom operations, mentor and develop your sales team, and deliver an exceptional customer experience while maintaining the highest standards of presentation and service.
What you’ll be doing:
- Lead, motivate and support the sales team to achieve and exceed targets
- Deliver expert advice and product recommendations to customers
- Manage staff rosters, scheduling, and showroom operations
- Maintain stock awareness, showroom presentation, and inventory management
- Prepare weekly and monthly sales reports using Excel and Microsoft Office
- Conduct staff training and coaching on product knowledge and sales techniques
- Resolve customer enquiries professionally and maintain a high-end showroom environment
What you’ll need:
- Retail management experience in the luxury or jewellery industry
- Strong leadership and team management skills
- Excellent communication and customer service skills
- Proficiency in Excel and Microsoft Office for reporting
- Attention to detail and sound decision-making skills
- Team player with ability to deliver and receive constructive feedback
What’s in it for you:
- Family business culture with performance-based incentives
- Staff discounts, events, and impressive facilities
- Central Subiaco location with training and development opportunities
- Long-term career growth in a well-established luxury retail business
How to apply:
To complete your application for this position please click on the "APPLY" button. Online applications are preferred however for a confidential enquiry please call 08 9221 8122.
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