Customer Service Officer
- Organise and manage reception and front-desk activities.
- Provide administrative support for People & Culture and volunteer coordination.
- Ensure accurate handling of employee information and records.
Our client is seeking an organised and proactive Customer Service and People & Culture Administration Officer to join its aged-care centre.
This temporary role offers 30 hours across four days per week, split between reception, People & Culture administration, and volunteer coordination. It’s an ideal opportunity for an experienced administrator who enjoys variety and working with people.
What you’ll be doing:
- Welcoming residents, families, visitors, volunteers, and contractors
- Managing reception and front-desk activities
- Providing general administrative support
- Coordinating employee onboarding and offboarding
- Maintaining employee records, HR registers, and personnel files
- Coordinating volunteer schedules, onboarding, and administration
- Supporting People & Culture projects and departmental activities
- Handling employee information accurately and confidentially
What you’ll need:
- Previous reception, customer service, or general administration experience
- High-level administration and organisational skills
- Strong attention to detail and data-entry accuracy
- Excellent communication and interpersonal skills
- Confidence working with confidential and sensitive information
- Previous experience in aged care, healthcare, NDIS, community services, or another highly regulated environment would be advantageous
- Full, unrestricted Australian working rights
What’s in it for you:
- A four-day working week totalling 30 hours
- The potential to transition into a permanent position
- The opportunity to support employees, residents, families, and volunteers
- A welcoming aged-care environment guided by the values of Accountability, Integrity, Care, and Encouragement
How to apply:
To complete your application for this position, please click the “APPLY” button. Online applications are preferred; however, for a confidential enquiry, please call 08 9221 8122.
Applicants must have full, unrestricted Australian working rights to be considered for this position.
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