Service Delivery Officer - SERVICE SA (Naracoorte)
- Provide frontline government services including driver licensing and vehicle registration.
- Deliver excellent customer service through in-person and digital channels.
- Manage competing priorities while ensuring accurate and high-quality outcomes.
Department for Infrastructure and Transport
Job reference: 859607
Location: 5271 - NARACOORTE
Job status: Ongoing
Eligibility: Open to Everyone
The Department for Infrastructure and Transport plays a vital role connecting people and places in South Australia by managing roads, marine and public transport networks across the State, and builds and maintains the State-owned infrastructure that enables the delivery of essential and important government services to our community.
Service SA is the primary provider of frontline government services, delivering driver licensing, vehicle registration, and customer support through both in-person and digital channels.
We are looking for a customer-focused and adaptable person who enjoys helping others and delivering great service. You will have strong communication and problem-solving skills, pay close attention to detail, and approach situations with empathy and good judgement. The role requires someone who can work well with others, manage competing priorities, and consistently provide accurate and high-quality outcomes in a busy environment.
Special Conditions Attached to the role
- A National Police Check (NPC) is required prior to employment in the Department for Infrastructure and Transport which must be renewed every three years.
- A Working with Children Check (WWCC) is required prior to employment with the Department for Infrastructure and Transport, which must be renewed every five years before expiry.
- Some out of hours and weekend work may be required.
Tenure of Vacancy
Ongoing / Multiple Positions
Remuneration
ASO3 - $74,095 to $78,694 pa + superannuation.
Enquiries
Adam Vitler
Manager Digital & Customer Experience
Telephone: (08) 71331871
Email adam.vitler@sa.gov.au
Application Instructions
Applications can be submitted online by clicking the 'Apply' button.
Applicants are required to submit a curriculum vitae and a cover letter of no more than two pages addressing the selection criteria in the role statement.
Our Commitment
The Department for Infrastructure and Transport is an Equal Opportunity Employer and is committed to building a diverse and inclusive culture across the department, planning for and promoting diversity and culturally safe workplace. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTQIA+, people with disabilities and other diversity groups. The Department recognises the benefits that such an approach brings for our staff and customers in delivering the future of South Australia.
As a WE’RE EQUAL organisation we are committed to treating everyone equally, proudly promoting our Department, and all its spaces as safe places for everybody.
Role Statement Service Delivery Officer ASO3
Applications close: 11/10/2026 9:00 PM
Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
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