Chief Information Officer
- Lead and manage all technology operations across legacy and modern platforms.
- Act as a key liaison between local technology operations and APAC/global technology leadership.
- Drive stability, reliability, and operational excellence in technology delivery.
About the company
- A globally recognised, formidable player in insurance
- Highly autonomous, decentralised Australian operation
- Backing a major multi-year transformation and technology investment program
About the role
This is a newly created seat, sitting at the leadership table of a market-leading insurer, responsible for owning all "run" technology across the Australian business - from long-standing core platforms through to newly delivered systems. You'll be the critical handshake between the build/transformation function and business-as-usual, making sure everything delivered is stable, supportable and cost-effective over time. Reporting into the country CEO, with a strong matrix into APAC technology leadership, this role plays a genuinely central part in how the business modernises and scales its technology estate.
Culture / Benefits
- Genuine autonomy - operate almost like your own business, not a branch waiting on head office
- Earn a permanent seat at the top table, as a trusted peer to the country's senior leadership
- Real investment behind you - a business putting serious money into transformation and technology, not just talking about it
- A high-performance culture paired with humility - deep insurance and underwriting expertise at the top, and genuine respect for curiosity over swagger
Duties
- Own and run all built technology across legacy and modern platforms, ensuring stability, reliability and operational excellence
- Partner closely with the transformation function to ensure everything built is supportable and cost-effective to run
- Act as the key bridge between local technology operations and APAC/global technology leadership
- Lead and develop the team responsible for day-to-day technology operations
- Bring insight, data and clear options to budget and prioritisation conversations, rather than just executing what's handed down
Skills and experience
- Proven experience as a CIO, Head of IT, or senior technology leader owning a run/operate function at scale
- Financial services background essential; general insurance experience highly regarded
- Comfortable operating within a matrixed, APAC/global reporting structure
- Track record of stability, reliability and disciplined execution in a run/operate technology environment
- A grounded, curious leadership style - someone who partners and earns trust rather than comes in with all the answers
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Skills
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