Graduate Customer Services and Sales Consultant
- Join a global leader in Contractor Management Software.
- Deliver exceptional service and support to clients.
- Participate in marketing and sales initiatives.
Looking to kickstart or advance your career in SaaS and consulting? With over 20 years of worldwide success and a strong customer base of global brands and Fortune 500 companies, our client is now expanding their APAC operations.
They're currently looking for a driven graduate or customer service consultant to join their supportive and ambitious team, and step into the booming world of SaaS. This is your opportunity to join a global leader in Contractor Management Software and build a long-term career in software consulting and sales.
After a fully paid, world-class training program, you'll join the Sydney team as a Consultant/Associate, delivering exceptional service to clients while developing your technical, business development, and client relationship skills.
The Perks:
- $90,000 + Super + Bonus
- 6-8 week paid international training program
- Defined career growth pathway, from Customer Service to Business Development & Software Sales
- Hybrid working, WFH Mondays & Fridays
- Central Sydney CBD office near public transport
- Lunch provided in-office (Tue-Thu)
- Ongoing mentoring, networking events, and global team-building activities
- International travel opportunities
- Health insurance & wellness programs
- Parking or public transport reimbursement
- Start date: 6 January 2027
Role and Responsibilities:
- Proactively service and support contractor and supplier clients
- Deliver software training via phone, video, and in-person
- Manage inbound enquiries, troubleshoot issues, and provide solutions
- Handle account management functions, including invoicing and collections
- Participate in marketing and sales initiatives
- Analyse processes and suggest continuous improvement opportunities
You'll start in a customer service role (approx. 18-24 months) with a clear plan to progress into business development, account management, and software sales.
What we're looking for:
- Bachelor's degree from an accredited university (or equivalent experience)
- 0-5 years' experience in customer service, call centre, or sales
- Strong written and verbal communication and presentation skills
- Excellent problem-solving and analytical abilities
- Proficient in MS Office and email applications
- Energetic, proactive, and eager to build a career in SaaS and Business Development
If you are excited to work with a cutting-edge company, who will offer not only exceptional training and career progression, but also a fun and friendly work environment, hit " Apply" now. Or for a confidential discussion, contact Sonja at SMAART Recruitment on 1300 762 278.
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