Technical Infrastructure Business Analyst

Technical Infrastructure Business Analyst

• Adelaide Location
• 3-Month Assignment with possible extension
• Hybrid working environment.

 
Green Light Worldwide have a requirement with our client partner for a Technical Business Analyst join their team on a 3-month assignment with possible extensions
 
Responsibilities:

• Gather, analyse and document technical, security, operational and non-functional requirements for infrastructure initiatives.
• Facilitate workshops and collaborate with architects, engineers, cyber security teams, operations, project teams and vendors.
• Translate business and technical requirements into user stories, acceptance criteria, process maps and delivery artefacts.
• Support the delivery of infrastructure projects across cloud, networking, security, identity management, monitoring and data protection domains.
• Manage and maintain delivery backlogs, requirements traceability, risks, dependencies and technical documentation.
• Coordinate implementation readiness, testing, production changes, service transition and operational handover activities.
• Ensure infrastructure solutions incorporate security, monitoring, alerting, backup, recovery and support requirements from design through implementation.
• Support key strategic initiatives including CyberArk Certificate Management, F5 security platform upgrades, enterprise backup and recovery, and observability platforms.
• Work within Agile delivery frameworks, participating in sprint planning, backlog refinement, stand-ups and continuous improvement activities.
• Build strong stakeholder relationships and provide clear communication of project progress, risks, issues and implementation outcomes.

Requirements:

• Proven experience as a Technical Analyst, Infrastructure Analyst or Technical Delivery Analyst within complex enterprise environments.
• Strong experience delivering infrastructure, cloud, cyber security, networking, identity management or data protection initiatives.
• Demonstrated capability in requirements gathering, business and technical analysis, workshop facilitation and stakeholder management.
• Experience creating user stories, acceptance criteria, process maps, traceability matrices, test documentation and operational handover artefacts.
• Solid understanding of IT Service Management (ITSM), change management, incident management and service transition processes.
• Experience working in Agile environments using Scrum, Kanban and tools such as Jira and Confluence.
• Ability to engage effectively with architecture, engineering, cyber security, operations and third-party vendors.
• Strong written and verbal communication skills with the ability to simplify complex technical concepts.
• Experience managing risks, issues, dependencies, decision tracking and stakeholder communications.
• Exposure to technologies such as CyberArk, F5, Azure, Entra ID, Splunk, Dynatrace, LogicMonitor, enterprise backup and recovery solutions is highly desirable.
• Relevant ITIL, Agile, Cloud, Infrastructure or Cyber Security certifications are advantageous.
• Ability to support after-hours production implementations and critical infrastructure change activities when required.

 
About Green Light Worldwide
We are an Australian onshore services company that provides technology capability across ANZ and Asia. Our services range from day-to-day operational activities, through project delivery, to more strategic and transformational programs. At Green Light, we are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
 
We encourage applications from all backgrounds and communities, and we are dedicated to providing a fair and accessible recruitment process for all candidates. During the recruitment process, if you require any accommodations or modifications please reach out to peopleandculture@greenlightworldwide.com or call +61 9247 3799.
 
How to apply
Click “APPLY” or contact Stephen at stephenm@greenlightworldwide.com or call at 0411132137 for a confidential discussion with Green Light Worldwide