About the Role:
Reporting to the Team Leader, Recovery, Housing and Community Access, you will:
- Use your lived or living experience intentionally and safely to support participants through peer relationships and shared learning.
- Apply Intentional Peer Support (IPS) principles in participant interactions, activities, and groups.
- Co-facilitate peer-led groups, workshops, and community participation activities.
- Support participants to build confidence, social connection, community inclusion, and wellbeing.
- Provide informal individual peer support within the scope of the role.
- Foster safe, welcoming, and respectful environments where participants feel heard, valued, and connected.
- Recognise participant concerns, distress, or emerging risks and respond appropriately through consultation, referral, and escalation processes.
- Contribute lived experience perspectives to service improvement, recovery-oriented practice, and the development of peer-informed services.
- Maintain accurate participant records and activity documentation.
- Work collaboratively within a multidisciplinary team and actively contribute to a positive peer workforce culture.
About You:
To be successful in this role, you will bring:
- Lived or living experience of mental health challenges, distress, and recovery, and the ability to intentionally use this experience to support others.
- A minimum Certificate III in Peer Work, Mental Health, Community Services, or a related discipline.
- Understanding of peer work values and recovery-oriented, strengths-based, and trauma-informed practice.
- Experience supporting people experiencing mental health challenges, suicidal distress, psychosocial disability, or other complex support needs.
- Experience facilitating or supporting groups, community activities, or peer-led initiatives.
- Strong communication and interpersonal skills, with the ability to build authentic and respectful relationships.
- Ability to recognise and respond appropriately to participant distress, emerging risk, or support needs.
- Demonstrated organisational and administrative skills, including maintaining accurate records.
- Ability to work effectively both independently and as part of a multidisciplinary team.
- Confidence using client management systems and Microsoft Office applications.
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