Business Analyst

Business Analyst

Your new company
Parramatta | Hybrid Working (3 Days Office / 2 Days WFH)
An exciting opportunity exists for an experienced Business Analyst to join a large-scale program environment focused on improving operational delivery, governance, and business processes across a complex organisation. This role will suit a strong analyst who enjoys uncovering inefficiencies, mapping current and future state processes, and providing evidence-based recommendations that drive meaningful business outcomes.

Working closely with senior stakeholders, project teams, and operational leaders, you will play a key role in analysing existing delivery models, identifying improvement opportunities, and supporting strategic decision-making across a range of project initiatives.
Your new role
Key Responsibilities

• Gather and analyse qualitative and quantitative data, documentation, and stakeholder feedback to identify trends, risks, pain points, and opportunities for improvement.
• Conduct discovery activities, workshops, and stakeholder interviews to validate findings and capture business insights.
• Review delivery models and contractual obligations to assess performance and identify optimisation opportunities.
• Analyse current-state processes, operating practices, and stakeholder interfaces to identify duplication, inefficiencies, bottlenecks, and delivery constraints.
• Develop process maps, workflows, and operating model documentation.
• Perform root cause analysis to uncover drivers of performance issues, governance complexities, and role ambiguity.
• Translate findings into clear, practical, and evidence-based recommendations.
• Prepare reports, presentations, and executive-ready materials to support informed decision-making and project outcomes.

What you'll need to succeed

• 5+ years' experience as a Business Analyst, Process Analyst, or similar role.
• Strong experience in operational process reviews, gap analysis, and project delivery environments.
• Demonstrated capability conducting process mapping and operating model assessments.
• Excellent analytical, problem-solving, and root cause analysis skills.
• Strong stakeholder engagement experience, including working with senior leaders and project teams.
• Proven ability to simplify complex information into clear recommendations and actionable outcomes.
• Excellent written communication skills, with experience preparing executive-level reports and presentations.
• Experience reviewing contractual arrangements, service delivery models, or governance frameworks.

Desirable Experience

• Experience within infrastructure, utilities, construction, engineering, or major project delivery environments.
• Exposure to alliance contracting models, NEC contracts, or large-scale project delivery frameworks.
• Experience working across complex, multi-stakeholder environments with competing priorities.

What you'll get in return

• Hybrid working arrangement with offices based in Parramatta and other Sydney locations as required.
• Opportunity to contribute to high-profile business improvement initiatives.
• Collaborative, project-focused environment with exposure to senior stakeholders.
• Long-term contract opportunity within a large and complex organisation.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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