Power Platform Service Coordinator

Working within the Power Platform Team, you will act as a key coordination point between business stakeholders, citizen/business developers, vendors and technical specialists, helping ensure solutions built across Microsoft Power Platform, Copilot Studio / AI and Dynamics 365 are appropriately governed, supported and transitioned into production.

Reporting to the Power Platform Manager, your focus will be to provide support on platform governance, operational coordination, stakeholder engagement, compliance, reporting and continuous improvement.

The Opportunity
This is a strong opportunity for someone who enjoys working at the intersection of technology, governance and stakeholder engagement and who can bring structure and visibility to a growing enterprise platform environment.

We're not looking for a PM or a Developer...Of greater importance is your ability to coordinate stakeholders, understand governance and operational requirements, manage compliance activities and help customers successfully navigate established platform processes.

The Role
You will support business areas and vendors to navigate established Power Platform governance and operational processes, coordinating activities across solution onboarding, environment management, governance reviews, deployment readiness, compliance, audit and ongoing support.

You will maintain visibility across platform adoption, active and proposed solutions, risks, audit actions and operational priorities while ensuring appropriate documentation, approvals and support arrangements are in place.

Key Responsibilities

• Act as the key coordination point between the Power Platform Team, business stakeholders, business developers and vendors.
• Support stakeholders through Power Platform governance, environment management, onboarding and deployment requirements.
• Coordinate governance reviews, production readiness activities, audits, compliance assessments and remediation actions.
• Ensure required approvals, documentation, support arrangements and Solution Catalogue records are completed and maintained.
• Monitor platform governance, compliance, risks, operational priorities and environment management activities.
• Coordinate governance forums, stakeholder meetings, vendor engagement and operational reporting.
• Develop dashboards and reporting on platform adoption, compliance, audit outcomes and service performance, while identifying opportunities for continuous improvement.

About You

• Strong stakeholder engagement and customer relationship management skills.
• Excellent organisational and coordination capability.
• Experience in governance, compliance, audit, service management or operational administration.
• Experience producing dashboards and operational reporting, ideally using Power BI.
• The ability to coordinate multiple activities, stakeholders and competing priorities.
• Strong written communication, documentation and facilitation skills.
• Experience working within a technology, service delivery, business operations or ICT environment.

Any experience in the following areas would be highly regarded:

• Microsoft Power Platform.
• Power Apps, Power Automate, Power Pages or Dataverse.
• Microsoft Copilot Studio.
• Dynamics 365.
• ICT governance, risk and compliance.
• Power BI reporting.
• Vendor and third-party engagement.
• Supporting enterprise technology platforms or operational services.

Contract: 26 October 2026 – 22 October 2027
Location: Carseldine or Brisbane CBD

To apply, please submit your CV outlining your experience in technology governance, service coordination, stakeholder engagement. For a confidential discussion, please contact Leisa Collins on ************ or *************************.