Regional Retail Manager

• Do you like driving results, inspiring teams, and building strong culture?

About Our Client

Since 1963, this iconic Australian furniture retailer has been shaping the way families create beautiful homes. From proud beginnings as a family business, it has grown into a Top 200 ASX-listed company - celebrated for its quality craftsmanship, timeless style, and reputation for affordable luxury.

As the business continues to grow, this is a rare opportunity for an experienced Regional Manager to take the reins of a high-performing showroom network across Sydney Metro (Western Suburbs / Inner West).

Job Description

Reporting to the Head of Retail NSW, you'll take the reins of a dynamic network of 5-7 Showroom Managers and a 30-strong sales team across the region. Through regular showroom visits, sales and data analysis, and targeted initiatives, you'll be the driving force behind sales performance and budget success -coaching, developing, and empowering your team to deliver record-breaking sales results.Beyond the numbers, you'll be the heartbeat of the region - championing exceptional customer experiences, building future leaders, and shaping a culture people are proud to be part of. You'll oversee recruitment and succession planning, manage escalations, and ensure every showroom reflects the brand's standards in visual merchandising and presentation, all while keeping the business compliant with policy, retail legislation, and workplace health and safety. From workforce planning and rostering to engagement and performance, this is a role where your leadership shapes both commercial success and the people behind itWhat you'll be doing:

• Lead, coach, and develop Showroom Managers and sales teams
• Drive regional sales performance and budget achievement
• Analyse results and implement improvement strategies
• Drive visual merchandising and brand presentation standards
• Manage rostering, staffing levels, attendance, and workforce planning
• Foster a culture aligned with company values
• Conduct regular showroom visits to mentor teams and lift performance
• Manage customer service standards and resolve escalations
• Oversee recruitment, succession planning, and talent development
• Ensure compliance with retail legislation, policies, and procedures
• Maintain workplace health and safety standards across the region

The Successful Applicant

A successful Regional Retail Manager should have:

• 5+ years' multi-site retail leadership experience, ideally spanning 10+ showrooms/ stores
• A background in furniture, bedding, jewellery, appliances, real estate, or high-end retail/fashion
• Experience leading Store/Showroom Managers (5-7) and retail teams of up to 30 staff
• Sharp commercial acumen, backed by strong KPI and performance management experience
• A proven track record in high-ticket sales leadership - you sell, you don't just take orders!
• A natural coach who develops confident, high-performing sales teams
• Excellent time management and the ability to juggle competing priorities across multiple sites
• Solid tenure, with a minimum of 2 years per role
• A genuine passion for exceptional customer experience, culture, and building the leaders of tomorrow

What's on Offer

What's on offer:

• A competitive salary that reflects your experience and impact
• Genuine stability in a permanent role, with real room to grow
• The chance to lead a large multi-site region and directly shape the business's success
• A generous employee discount to enjoy the products you sell

If this role aligns with your experience and aspirations, we encourage you to apply.