Club Host
- Create memorable guest experiences in a fast-paced environment.
- Assist guests with memberships, promotions, and general enquiries.
- Deliver exceptional service across the casino floor.
Better begins here
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
Do you enjoy creating memorable guest experiences and thrive in a fast-paced environment? Crown Perth is seeking friendly, energetic and customer-focused Club Hosts to join our Gaming Machines team.
As a Club Host, you'll be the face of Crown Rewards, assisting guests with memberships, promotions, sales and general enquiries while delivering exceptional service across the casino floor. The role includes supporting Crown Rewards, recruiting new loyalty members, assisting with promotions, processing transactions and providing outstanding guest service.
What you'll bring
- Strong customer service experience
- Excellent communication and interpersonal skills
- Confidence engaging with a diverse range of guests
- Cash handling and computer skills
- A positive, team-focused attitude
- Ability to work in a dynamic and fast-paced environment
Essential Requirements
- Availability to work nights, weekends and public holidays
- Flexibility to work across a rotating roster
- Ability to obtain and maintain a Casino Employee Licence, a mandatory requirement for this role
Why Crown Perth?
- Career development and learning opportunities
- Employee discounts and benefits
- Supportive and inclusive team culture
- Be part of one of Perth's leading entertainment destinations
If you're passionate about customer service and enjoy delivering exceptional experiences, apply now and join Crown Perth.
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
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