Customer Service Representative
- End-to-end B2B customer service role handling inquiries and processing orders.
- Work in a great team environment with a focus on customer experience.
- Positioned in a leading company in the medical and healthcare distribution sector.
Customer Service Representative
Posted: 20 Jul 2026
Location: Western suburbs
Category: Customer Service/Call Centre
Type: Temporary
Salary: $36.81 per hour + super + on-site parking
-
New temporary position available NOW - 3 months approx. with strong potential for extension and | or permanent
-
You will have peace-of-mind that your are part of a market leading company in the distribution | supply of medical & healthcare products
-
End-to-end B2B customer service role including handling customer phone inquiries and processing orders
-
Great team environment. Mon to Fri. 08:30am to 04:30pm (with occasional later shift)
-
To $36.81 per hour + on-site parking
-
Fantastic new offices at Wetherill Park + free on-site parking
The Company:
Positioned as one of the leading distributors of medical & healthcare products in Australasia, this organisation represents some of the world's largest medical brands and has built a reputation for delivering quality products and quality service!
Your Role:
You will be part of a dedicated team responsible for the efficient and accurate management and processing of customer orders & inquiries to ensure the delivery of a great customer experience.
Some of your key responsibilities will include:
-
Managing and processing inbound customer contacts relating to order inquiries, order placement, product, supply, pricing & delivering questions (via phone & email)
-
Composing accurate & prompt replies to all customer correspondence
-
Reviewing and entering customer orders
-
Maintaining & updating the database
-
Processing credits & returns; opening new customer accounts; preparing quotes
Required Skills & Experience:
-
Previous experience in a product-based high-volume inbound customer service role including the processing of orders
-
Accurate keyboard skills and computer literacy
-
Exposure to Medical | Healthcare or FMCG industries an advantage
-
Experience using SAP (or similar) preferred
How To APPLY: Please email your resume to jobs@recruitmentedge.com.au OR click APPLY via the SEEK website.
Feel free to call Anna 0426 588 244 or Lorraine on 0499 418 561 if you have any questions.
At Recruitment Edge we strive to create an environment that values and celebrates diversity in all its forms. We are passionate about providing equal employment opportunities and we actively encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people.
Apply Now
We vet all employer accounts and do our best to keep job ads safe, but scams can still occur. Be cautious when sharing personal information — never provide financial details or make payments during the application process. For extra security, use the Apply button on our site when proceeding.
Skills
0 of 10 matchedRecruitment Edge