Quality Support Officer
- Support residence managers in maintaining systems and processes.
- Conduct accurate auditing and reporting to various management levels.
- Provide education and mentorship regarding aged care quality and compliance.
Quality Support - Gold Coast
- Job stability with meaningful and deeply rewarding work
- Promotes and Supports a Healthy Work-Life Balance
- Clinical Manager experience is desirable
- Current AHPRA registration required
- Full-time role covering Parkwood, Helensvale and Pimpama sites
About Arcare
As one of Australia’s leading aged care providers, we have over 60 residences in QLD, NSW, VIC and SA, with more on the way! Our core focus is the relationship between residents, colleagues, and family members, with our residents and team at the heart of what we do.
Backed by a dedicated team of over 8500 employees, we strive to uphold our core values of Relationships, Uniqueness, Partnerships, and Flexibility, earning us a reputation that speaks for itself.
Benefits
- Above Award Rates
- Significant employee discounts for Apple, Samsung, Travel, Health Insurance, Gyms & much more
- Allowances: Uniform, meals, shift and public holidays
- Paid Training and Development days
- Reward & Recognition programs
- Employee Assistance Program
About the Role
This is an excellent opportunity to join a company that values its team members, offers a supportive working environment, and has a genuine desire to develop its people.
Travelling across the Sunshine Coast and working remotely for our North Shore site, your responsibilities include supporting Residence Managers in ensuring systems and processes are maintained. Ensuring accurate auditing and reporting to Managers. Acting as a mentor to managers and staff in developing their understanding of aged care quality and compliance, which will make you an integral part of the Quality team.
Your primary functions will be:
- Support role to residence managers in ensuring systems and processes are maintained.
- Accurate auditing and reporting to Residence Managers, Regional Operational Managers, State Operations Managers, the General Manager, and Clinical Governance and Client Safety is conducted in a timely manner.
- Contribute to the quality improvement processes at Arcare.
- Assist residence managers and others in preparation for accreditation visits by the Quality Agency.
- Provide education to staff as appropriate regarding the accreditation standards and other quality issues.
- Act as a mentor to managers and staff in developing their understanding of aged care quality and compliance.
Skills & Experience
- Registered or Enrolled Nurse.
- Current AHPRA Registration.
- Knowledge of the Aged Care Act, Standards, Guidelines, and Regulations.
- Adaptable, passionate and willing to learn.
- Collaborative and skilled at teamwork.
- Friendly and effective communication abilities.
Ready to Apply
It really is our people and culture that set us apart, with our ongoing focus on working together as one team. If you think this role is the right fit for you, we invite you to apply. Please note that you must have Australian Working Rights and an NDIS Worker Screening Check (or be willing to obtain one). Arcare values diversity within our workforce and is an equal opportunity employer.
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Skills
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