Customer Care Receptionist - Minchinbury, NSW
- Provide excellent customer service and support as a receptionist.
- Manage phone systems and customer correspondence effectively.
- Demonstrate strong time management and teamwork skills.
Doors Plus is an Australian owned company which has been in operation since 1989. We currently have 23 stores located across Australia and are the largest seller of retail doors in the country. We are well known for our No Fuss! brand and are considered an industry leader in the home renovation door market.
This role requires:
- Someone who has excellent verbal communication skills, clarity of speech, and professional written manner for both in house and customer correspondence.
- Confidence with phone systems - headsets, using hold, and transferring calls etc.
- Proficient Microsoft Office skills, particularly Word, Excel and Outlook
- The ability to communicate details via email or other platform while actively listening and engaging with a customer.
- A person who excels in time management and can distinguish priority tasks.
About you:
- We prefer a person with at least one years' experience in reception
- We are looking for a warm and empathetic person, who wants the best for their customers
- We would like a calm person who is confident with handling intense discussions
- We need someone who can work both individually and within a team environment
- We would like someone who finds satisfaction in an active work environment and will proactively seek tasks during slower periods
What’s in it for you?
- Convenient Western Sydney location with onsite parking.
- Onsite training available.
- Friendly and focused team.
- Growth potential.
- Job stability with an iconic Australian brand.
If you have a positive personality with great communication skills and an emphasis for customer care, then we’d like to hear from you!
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