Audiologist / Audiometrist - Full-time
- Conduct hearing exams and make recommendations for hearing aids.
- Provide high-level member service and maintain customer files.
- Process sales and follow safety procedures.
Position Summary
Performs hearing exams, takes ear impressions, makes recommendations and orders merchandise. Programs, fits, and adjusts hearing aids for members. Processes sales. Maintains customer computer files. Follows proper safety and security procedures and standards. Provides a high level of member service.
Job Duties/Essential Functions
- Meets with members and conducts routine tests with audiometer. Examines ear, referring to a physician when appropriate
- Makes recommendations for hearing aids
- Makes ear moulds
- Sends paperwork and ear moulds to manufacturer
- Programs and fits hearing aids to members
- Assists with any adjustments, questions or problems
- Telephones members to follow up and provides a high level of member service
- Answers questions and problems regarding merchandise or services
- Processes sales
- Maintains a computerised file for each member
- Receives accurate payment for merchandise; makes change; processes credit and debit charges according to proper departmental procedures for paperwork and the performance of duties
- Exercises discretion and confidentiality with all patient information
- Follows proper Hearing Aid Centre and general safety and security procedures and standards
- Assists in other departments of the warehouse as necessary
- Provides prompt and courteous customer service to members, employees, and suppliers
Ability to operate vehicles, equipment or machinery
- Phone, copier, cash register, private vehicle, hand-held scanner, computer, hearing aid vacuum and ultrasonic cleaner, audiometer, bench grinder + Dremel, hearing aid, Otoscope, rubbish compactor, cardboard baler
Qualifications (Costco-specific or industry specific skills that candidates should possess)
Education/Training:
- Master’s Degree in Audiology or Audiometrist qualifications
Licenses/Certifications:
- Qualified Practitioner Audiology Australia, Australian College of Audiology, or Hearing Aid Audiology Society of Australia
Experience/Skills:
- Appropriate Audiology or comparable experience
- Strong written and verbal communication skills
- Strong interpersonal, organisation and problem solving skills
Other specific requirements
- Previous audiology experience
- Member of Australian College of Audiology, Audiology Australia and Hearing Aid Audiology Society of Australia
* If successful, you will be required to undertake role & department specific training within specified timeframes
Professional confidentiality is assured for all applications received. - No agency referrals at this time thank you.
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