Cruise Travel Consultant | Brisbane

Brisbane | Strong Base Salary + Uncapped Bonuses + Cruise & Travel Perks

Love cruising and know how to sell it? This is your opportunity to turn your cruise expertise into a long-term, rewarding travel career.

Join a successful and growing Brisbane cruise team where you’ll work with high-end clients, sell incredible cruise holidays around the world and be rewarded for your results with a strong salary package and uncapped earning potential.

Representing a leading travel and cruise provider, this is an excellent opportunity for an experienced travel consultant with strong cruise knowledge who wants to build a successful career with a company that invests in its people.

THE ROLE

Working within a professional and supportive cruise sales team, you’ll manage enquiries from direct passengers via phone and email, providing personalised advice and creating complete cruise holiday packages.

• Consulting with clients to understand their travel style, preferences and budget
• Recommending the right cruise line, ship, itinerary and cabin to suit each client
• Booking ocean, river and other cruise products across destinations worldwide
• Creating complete holiday packages including flights, accommodation, transfers and additional travel arrangements
• Managing bookings from initial enquiry through to departure
• Maximising sales opportunities through effective upselling and cross-selling
• Building strong client relationships and encouraging repeat and referral business
• Providing exceptional service and expert cruise advice throughout the booking journey
• Working towards individual and team sales targets and KPIs
• Keeping up to date with new ships, itineraries, cruise lines and industry developments

With no walk-in clients, you'll have dedicated time to focus on your customers and deliver a highly personalised level of service.

WHAT'S ON OFFER

This company understands that great consultants should be rewarded. Along with an attractive base salary, you'll have the opportunity to significantly increase your earnings through an uncapped incentive structure.

• Strong base salary plus uncapped bonuses
• Excellent earning potential for high performers
• Free and heavily discounted cruise opportunities
• Personal travel discounts
• Five additional days of famil leave each year, on top of four weeks' annual leave
• Annual famil budget
• Sensational cruise and travel famils
• Full initial training plus ongoing professional development
• Genuine career progression opportunities
• Flexible roster
• High-end client base
• No walk-in customers
• Modern, centrally located Brisbane office
• Friendly, professional and supportive team environment
• The opportunity to join a company recognised among The Australian's Top 10 Places to Work in Australia

WORKING ARRANGEMENTS

The role is initially office-based five days per week, allowing you to become fully immersed in the team, systems, products and company culture.

After successfully completing six months, a hybrid working arrangement of up to two days from home per week may be considered, subject to performance and KPI achievement.

WHAT YOU'LL NEED TO SUCCEED

We're looking for a confident travel sales professional who genuinely loves cruising and knows how to turn an enquiry into a booking.

• Previous travel consulting or travel reservations experience
• Strong cruise product knowledge and previous cruise sales experience
• A proven track record of achieving sales targets
• Personal cruise travel experience and a genuine passion for cruising
• GDS knowledge, with Amadeus highly regarded
• Strong ability to upsell, cross-sell and identify additional sales opportunities
• Outstanding customer service skills
• Exceptional verbal and written English communication skills
• Strong attention to detail and accuracy
• Excellent organisation and time-management skills
• The ability to work effectively in a busy, fast-paced sales environment
• A proactive, positive and solutions-focused approach
• The ability to think independently and confidently recommend the best options for your clients

APPLY NOW or reach out to our Travel Division for a confidential chat.

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