Customer Service Officer Port Hedland
- Provide exceptional customer service to a broad range of stakeholders.
- Manage enquiries via phone, email, and face-to-face interactions.
- Support daily operations through bookings coordination and administrative support.
Customer Service Officer Port Hedland
Your new company
Our The client is a well-established community-focused organisation based inPort Hedland, Delivering essential services and supporting local residents througharangeofcustomerandcommunityprograms.TheyareseekinganexperiencedCustomerServiceOfficertojointheirteamforanimmediatestartinafast-pacedandrewardingenvironment.
Yournewrole
Asthefirstpointofcontact,youwillprovideexceptionalcustomerservicetoabroadrangeofstakeholders,managingenquiriesviaphone,emailandface-to-faceinteractions.Youwillsupportdailyoperationsthroughbookingscoordination,paymentprocessing,administrativesupport,recordmanagementandstakeholderengagementwhileensuringaprofessionalandpositivecustomerexperience.
Whatyou'llneedtosucceed
- Previousexperienceinacustomerservice,receptionoradministrationrole.
- Strongverbalandwrittencommunicationskills.
- Abilitytomanagecompetingprioritiesinabusyenvironment.
- Excellentproblem-solvingandconflict-resolutionskills.
- ProficiencywithMicrosoftOfficeandCRMsystems.
- Aproactiveapproachwithstrongorganisationalskills.
- CurrentNationalPoliceClearance(orabilitytoobtainone).
- CurrentCClassDriver'sLicence.
Whatyou'llgetinreturn
- Immediatestartopportunity.
- Competitivehourlyrate.
- Full-timehours,MondaytoFriday.
- Opportunitytoworkwithinasupportiveandcommunity-focusedteam.
- ValuableexperiencewitharespectedorganisationinthePilbararegion.
- Potentialforongoingemploymentfortherightcandidate.
What You Need to Do Now
If you'reinterested in this role, click 'Apply Now' or contact Katie Croft on (08) 92659173 or Katie.Croft1@hays.com.au for a confidential discussion.
If this roleisn't quite right for you, but you're looking for a new opportunity, please getin touch to discuss your career goals.
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Skills
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