Customer Success Manager - Education
- Responsible for ensuring long-term satisfaction and retention of education customers.
- Builds trusted relationships with school leaders and education stakeholders.
- Provides proactive guidance and support to maximise the value of managed services.
Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!
At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2025 and Top 5 Inspiring Workplaces for 2026, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Customer Success Manager - Education to join our Customer Success team in Sydney.
The Customer Success Manager - Education is responsible for ensuring the long-term satisfaction, retention, and growth of CT’s education customers, with a strong focus on secondary schools. This role builds trusted relationships with school leaders, business managers, ICT teams, and education stakeholders, helping them maximise the value of CT’s managed services, technology solutions, and strategic support. By understanding the unique operating environment of schools, including teaching and learning priorities, student wellbeing, cyber safety, infrastructure reliability, and budget considerations, the role ensures customers receive proactive guidance, responsive support, and measurable value from their partnership with CT.
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