Credit Control Lead
- Lead the Accounts Receivable and Credit Control function.
- Oversee collections, cash allocation, and team performance.
- Collaborate with Finance and Operations to drive process improvements.
MAYDAY Recruitment is excited to present an opportunity for an experienced Credit Control Lead to join a leading global insurance organisation on a 12-month fixed-term contract. Based in North Sydney, this role is ideal for a senior Credit Control or Accounts Receivable professional looking to step into a hands-on leadership position supporting both local and offshore teams.
Working closely with the Credit Control Manager, you will play a key role in overseeing collections, cash allocation, reporting, stakeholder management, and team performance. This is a fast-paced environment where you'll act as a key point of contact across Finance, Operations, and the wider business while driving process improvements and ensuring collection targets are achieved.
What's in it for you?
- 12-month fixed-term contract
- North Sydney location
- Salary up to $100,000 + Super
- Flexible working arrangements available
- Join a well-established global organisation
- Hands-on leadership opportunity with offshore team exposure
- Collaborative and supportive team environment
- Work closely with senior stakeholders across Finance and Operations
- Immediate start available
Main responsibilities include:
- Support the day-to-day leadership of the Accounts Receivable and Credit Control function
- Provide guidance, coaching, and escalation support to team members across local and offshore locations
- Oversee collections, cash allocation, query resolution, and debtor management activities
- Monitor aged debt, overdue accounts, and team performance against KPIs
- Review debtor reporting and analyse collection trends
- Produce regular reporting on collections, bad debt, cash forecasting, and compliance metrics
- Partner with Finance, Operations, and key stakeholders to resolve issues and improve processes
- Support initiatives to reduce unallocated cash and improve operational efficiency
- Assist with system testing, onboarding, training, and process improvements
- Ensure compliance with internal policies and financial controls
The ideal candidate:
- Minimum 5 years' experience within Credit Control or Accounts Receivable
- Strong experience across collections, cash allocation, reconciliations, and debtor management
- Previous team leadership, mentoring, or supervisory experience
- Ability to oversee workflows and support team performance in a fast-paced environment
- Strong reporting and analytical skills with the ability to interpret debtor and KPI data
- Advanced Excel skills and experience using ERP systems
- Excellent stakeholder management and communication skills
- Ability to manage competing priorities and work to tight deadlines
- Experience working with offshore or shared service teams is highly regarded
- Background within insurance, financial services, banking, or a large corporate environment is advantageous
- Tertiary qualifications in Accounting, Finance, or a related discipline preferred
If you're a proactive Credit Control professional looking for a hands-on leadership opportunity within a highly reputable organisation, we'd love to hear from you. Apply now!
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