Compliance Manager

ABOUT SERVICING SA

Servicing SA is a proudly home-grown, 100% South Australian-owned commercial cleaning and facility services business. Our team of more than 300 cleaning supervisors and staff cares for over 100 schools and community facilities, councils, shopping centres, offices and commercial premises across metropolitan Adelaide and regional South Australia. Alongside cleaning, we deliver hygiene, consumables, waste control, pest control, carpet, window and high-pressure cleaning, and integrated facility management through trusted partners.

We hold ISO 9001 (Quality), ISO 14001 (Environment) and ISO 45001 (Work Health & Safety) certifications. Our promise to clients is simple: we're local, we're affordable and we're professional.

THE ROLE

Our clients include government and education bodies, councils and major retail centres, and each comes with strict legal, contractual, safety and screening obligations. This established position has become available following an internal move, and we are seeking an experienced Compliance Manager to plan, direct and control our compliance function. Reporting to the Managing Director and leading our Compliance Officer and Compliance + Contracts Support Officer, you will make sure the company, our managers, supervisors, staff and subcontractors meet every obligation that applies to our business.

Key responsibilities

•Compliance framework: develop and maintain the compliance framework, obligations register, policies and procedures; monitor legislative and regulatory change; report to the Managing Director and Directors.

•Contract compliance: review client agreements, government and school contracts, council and shopping centre agreements and tenders; maintain a contract obligations register; manage client compliance audits and corrective actions.

•Subcontractor and supplier compliance: run prequalification and monitoring of subcontractors and suppliers, verifying licences, insurances, police checks, Working with Children Checks, work rights and correct payment of wages and superannuation; audit subcontractor compliance with our rules and safety standards on site.

•Workforce compliance: monitor compliance with employment and industrial obligations; oversee staff screening; audit the compliance of client managers, regional and retail supervisors and site teams with company policy and client site rules.

•Work health and safety: ensure safety obligations are met, oversee chemical handling and waste requirements, lead investigations of serious incidents, and conduct internal compliance audits across our sites.

•Insurance and risk: maintain the insurance and risk registers, make sure cover meets contract requirements, and coordinate renewals and claims.

•Leadership: manage the compliance team and budget, deliver compliance training to managers, supervisors and subcontractors, and represent the company with regulators, client auditors and certification bodies.

ABOUT YOU

Essential

•A Bachelor degree or higher in Law, Business, Management or a related discipline.

•At least three years' experience in legal, business, governance or compliance roles involving management-level decision-making. Experience gained in Australia or overseas will be considered.

•Proven ability to interpret legislation and contracts and turn them into practical policies, procedures and controls.

•Experience building compliance frameworks and registers and conducting audits, investigations and risk assessments.

•Ability to research, interpret and apply legislation, regulations and contractual obligations, including in a new jurisdiction.

•Excellent written and verbal communication skills, sound judgement and the confidence to hold managers and contractors accountable.

•A current driver's licence and the ability to obtain a National Police Check and a Working with Children Check.

Desirable

•Auditing, compliance or risk management certification.

•Experience in corporate governance, company secretarial, licensing or regulatory compliance functions.

•Experience in a multi-site, labour-intensive or contract-based service business, or with government and education contracts.

WHAT WE OFFER

•A salary of $110,000 – $125,000 per annum plus superannuation.

•A senior role reporting directly to the Managing Director, with genuine authority over compliance across the business.

•The opportunity to shape the compliance framework of a growing, 100% locally owned South Australian company.

•A supportive head-office team at Payneham, minutes from the Adelaide CBD.

HOW TO APPLY

Applications are open to all suitably qualified candidates. Click "Apply" and submit your current resume with a cover letter (maximum two pages) addressing the essential criteria, including your qualifications, your compliance and management experience, and examples of compliance frameworks, audits or investigations you have led.

This advertisement will remain open for a minimum of four weeks. Only shortlisted applicants will be contacted. Servicing SA is an equal opportunity employer and welcomes applications from all suitably qualified candidates.