Business Support Officer

Department for Environment and Water
Job reference: 859621
Location: 5290 - MOUNT GAMBIER
Job status: Ongoing
Eligibility: Open to Everyone

About the Role:
The Business Support Officer provides high quality administrative and customer support services and advice that contributes to the efficient and effective operation of the Park Operations and Community Partnerships Branch.

This position is Part-Time 18.75 hours per week with alternating Wednesday, Thursday and Friday. 

What can we offer you!

• Working in an organisation that is contributing to significant environmental outcomes in the great state of South Australia!
• Be part of a fun, collaborative and supportive team.
• Free entry into DEW managed Parks in South Australia.
• Salary Sacrifice Benefits.
• Access to our Employee Assistance Program (EAP).
• Access to our Fitness Passport Program.
• Meaningful and rewarding career.

Contract: 
Ongoing -Part-Time 18.75 hours per week 

Essential Criteria (including qualifications):

• Ability to prioritise and manage fluctuating workloads.
• Communicates early with their manager if there are circumstances that will prevent them from meeting deadlines.
• Demonstrates ability to work under general direction.
• Is aware of acts, regulations, policies and other guidelines and systems that might be needed in the resolution of problems.
• Uses initiative and past experiences to approach problems and provide options to their manager for resolving the issue.
• Displays the ability to use relevant systems/software applications and information systems to effectively perform administrative and customer service functions including Microsoft Office, records management, and receipting/banking.
• Open to new ways of working and to learning more about the continuous improvement systems for effective office management and customer service.
• Understands responsibilities of work area and those of customers.
• Is able to relate confidently to people at all levels in an organisation and work with networks to get things done.
• A current class “C” driver’s licence and willingness to drive is essential.

Special Conditions:

• May be required to participate in emergency preparedness, response and recovery activities required by government agencies.
• You must be an Australian citizen, permanent resident, or provide evidence that you hold a valid working visa that allows you to work in Australia.
• This role requires candidates to provide a Nationally Coordinated Criminal History Check which must be renewed every three years before expiry. DEW will cover the cost of renewal.
• This role is located at one of the National Parks and Public Lands Regional offices.
• May be required to undertake inter and intrastate travel, including travel in light aircraft.
• May be required to undertake intra or interstate travel, occasional overnight absences, and work outside of the normal hours of work.
• Wearing a company uniform during working hours and/or when representing the department is mandatory.
• A current First Aid Certificate may be required.

A successful applicant who is not currently employed by the Department for Environment and Water will be required to have an original photo identification document sighted and provide a valid Nationally Coordinated Criminal History Check (NCCHC) issued within the last 12 months. This information must be supplied by all applicants who are shortlisted for interview.

Remuneration: 
ASO2 $66,442 min - $69,504 max p.a., pro rata for part time hours. 

Enquiries to:
Stephanie Ward, A/ Business Manager 
stephanie.ward@sa.gov.au
Ph: (08) 7424 5738

Application Instructions:
Applications are to be submitted online through I WORK FOR SA.

Applicants are to submit a pre-employment declaration, current CV and letter of application (max. 3 pages) addressing the Key Role Outcomes as below: 

• External customers are provided with professional, prompt, and high-quality support via front counter, email, and telephone for matters related to National Parks and Public Lands.
• Branch employees receive a range of high-quality administrative support services and advice, consistent with procedures and requirements.
• Collaborative relationships are established and maintained with key internal and external stakeholders.
• The Business Support Team Leader is supported in the continuous review and streamlining of administrative functions and procedures which assist in the delivery of efficient and effective services.

The Department for Environment and Water is committed to building a diverse and inclusive workplace. We encourage applications from people with diverse backgrounds including all ages and gender identities, Aboriginal and Torres Strait Islander, people with disability, culturally and linguistically diverse and LGBTIQA+.

Applications close: 14/10/2026 11:00 PM

Attachments:
- Pre-Employment-Declaration_240522.pdf
- Role Description ASO2 Business Support Officer.pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.