- Support the Store Manager and Optometrist in delivering a seamless customer journey.
- Lead the team and drive performance while taking ownership of the store.
- Coach and support your team to ensure great service at all times.
At Bailey Nelson, we’re on a mission to change how people see the world and how the world sees them. We’re a down-to-earth team that’s obsessed with improving every day, and we’re growing fast.
Due to exciting growth plans and recent internal promotions & moves across the business, we’re looking for an Assistant Store Manager to join our Pacific Fair store! who will bring energy, leadership, and a genuine love for customer experience.
What you’ll be doing
As an ASM, you’ll play a key role in the day-to-day success of the store:
- Support the Store Manager and Optometrist to deliver a seamless customer journey from eye test to frame selection and dispense
- Take ownership of the store 2 days a week, leading the team and driving performance
- Keep the appointment book running smoothly and ensure every customer interaction feels easy and enjoyable
- Coach and support your team to deliver great service, every time
What’s in it for you
- OTE up to $85,000 (Base + Super + Monthly + Annual Bonus + Profit bonus) (monthly & annual incentives)
- 2 free pairs of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts!
- Hands-on training in optical dispensing and leadership
- Ongoing support and coaching from experienced leaders
- We love promoting internally, so REAL opportunities for progression and to grow as we continue to expand across ANZ
Who we’re looking for
- Someone who feels at home with our values: tight-knit, down-to-earth, and constantly improving
- Experience in retail or optics at a supervisor or management level
- A confident leader who enjoys developing others
- Passionate about creating great customer experiences
- Must be available to work full time on a Sunday to Thursday roster
This is your chance to step into an exciting role, elevate your leadership career, and be part of a brand that’s growing fast.
Ready to frame your future? Apply now.
Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.
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