Accounts Receivable Inpatient Billing Clerk

Accounts Receivable – Inpatient Billing Clerk

Finance Department | Western District Health Service

• Permanent Part Time | 48 hours per fortnight
• Hamilton, Victoria
• $35.14 per hour + Superannuation + Salary Packaging Benefits
• Additional hours may be available initially to assist with workload requirements and billing backlog management

Support high-quality healthcare through accurate billing and financial administration

Western District Health Service is seeking a motivated and detail-oriented Accounts Receivable – Inpatient Billing Clerk to join our Finance Team.

Working on a permanent part-time basis, this role is responsible for the accurate and timely billing of private and compensable inpatient services, ensuring compliance with relevant healthcare funding and billing requirements. You will play an important role in supporting revenue collection, maintaining financial records and providing exceptional customer service to patients, health funds, insurers and internal stakeholders.

This opportunity would suit an experienced accounts receivable professional or an administration professional looking to further develop their career within a supportive healthcare environment. Additional hours may be available initially to assist with workload requirements and billing backlog management.

What You'll Be Doing

Inpatient Billing & Revenue Management

Process private and compensable patient accounts in accordance with Victorian Public Health Service funding requirements, Medicare Benefits Schedule (MBS), Private Health Insurance (PHI) requirements and National Health Reform Agreement billing guidelines.

Accounts Receivable Administration

Manage debtor accounts, process invoices and receipts, coordinate refunds where required and undertake collection activities to support timely revenue recovery.

Customer Service & Stakeholder Liaison

Respond to billing enquiries and liaise with patients, health funds, Medicare, insurers, clinicians and internal departments to obtain information, resolve discrepancies and facilitate account resolution.

Financial Reporting & Month-End Processing

Assist with month-end and year-end processes, ensuring billing transactions are processed accurately and within required timeframes.

Continuous Improvement

Contribute to process improvements, system enhancements and efficiency initiatives that support quality billing practices and improved revenue outcomes.

Team Support

Provide leave relief for Accounts Receivable – Sundry Billing and support switchboard and reception functions when required.

What You Bring

• Experience in an accounts receivable role is highly desirable
• Strong attention to detail and commitment to accuracy
• Excellent communication and customer service skills
• Well-developed organisational and time management abilities
• Strong problem-solving capability
• Experience using Microsoft Office applications
• Ability to quickly learn new systems and software applications
• Commitment to confidentiality and professionalism
• Ability to work both independently and collaboratively within a team
• Current Driver's Licence
• Current Police Check (or willingness to obtain)
• Rights to work in Australia

Why Join Western District Health Service?

About Us

At Western District Health Service, we are committed to delivering high-quality, person-centred healthcare to communities across the Southern Grampians and Glenelg regions.

Working within our Finance Team, you'll join an organisation known for its strong community connections, collaborative culture and commitment to excellence.

We are proud to foster a diverse, inclusive and accessible workplace guided by our values of Integrity, Innovation, Collaboration, Accountability, Respect and Empathy.

Discover Life in Hamilton

Hamilton offers an exceptional regional lifestyle with affordable living, excellent schools, modern sporting facilities and easy access to the Grampians National Park and Victoria's stunning southwest coastline.

To learn more about WDHS, visit: ********************************>

To explore the region, visit: **********************************************************>

What We Offer

• Permanent part-time employment (48 hours per fortnight)
• Additional hours available initially to support workload requirements
• Salary packaging benefits
• Generous leave entitlements
• Ongoing professional development opportunities
• Supportive and collaborative team environment
• Opportunity to develop specialised healthcare billing and finance expertise
• Meaningful work within a respected rural health service
• Excellent work-life balance in a welcoming regional community

Interested?

For more information, view the Position Description: Link

For a confidential discussion, contact Loren Hulm, Manager Corporate Services /Interim Manager of Finance Operations on 03 555 42 502 or *******************

How to Apply

To apply via our careers page, commence your application by completing the form below and selecting "Next" to continue.

If applying through SEEK, simply click Apply and follow the prompts.

Applications must include:

• A current resume
• A cover letter outlining your suitability for the role

Applications close: 30 September 2026

Applications will be reviewed as received. Early applications are encouraged.

Western District Health Service is proud to be an Equal Opportunity Employer, committed to fostering a diverse, inclusive and culturally safe workplace where everyone feels valued and respected.

We encourage applications from Aboriginal and Torres Strait Islander peoples, members of the LGBTIQA+ community, people from culturally and linguistically diverse backgrounds, and people living with disability.

If you require support or adjustments during the recruitment process, please contact our People & Culture team on ****************.

Successful applicants will be required to hold or obtain the relevant mandatory checks and meet WDHS compliance requirements as a condition of employment.

Apply Now