- Manage and grow a portfolio of customer accounts
- Develop new business opportunities and own the customer journey
- Proactively follow up on quotes and maintain customer records
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EARN $80,000 - $100,000 pa + Super | Negotiable Based on Experience | Profit Share Bonus
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Join a Business Where You'll Own the Full Customer Journey, from First Enquiry to Delivery
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Flexible Hours To Suit School Or Family | Own The Full Customer Journey | Sales, Quoting & Delivery Variety
About The Company
Our client is a family-owned Australian business with 35+ years' experience designing and manufacturing custom steel stair kits delivered Australia-wide.
About The Opportunity
The primary purpose of this position is managing and growing a portfolio of customer accounts while developing new business opportunities, owning the customer journey from initial enquiry and quoting through to order, production and delivery.
Some of your responsibilities will include:
- Answering incoming calls and quoting customer requirements accurately using MYOB
- Proactively following up outstanding quotes and making outbound calls to existing and prospective customers to grow sales
- Maintaining accurate, up-to-date customer and opportunity records in Pipedrive
- Tracking orders through production and keeping customers informed of delivery timelines
- Taking ownership of customer issues and coordinating a timely resolution
About You
The successful candidate will have:
- Minimum 1 year of sales experience, ideally phone-based or B2B/trade rather than retail-only
- Full Australian work rights, ongoing with no visa restrictions
- Confident, clear phone communication and a professional manner
- Comfort working in a small, close-knit team without layers of support to lean on
- A willingness to make proactive outbound calls, not just handle inbound enquiries
- CRM/ERP experience (Pipedrive and MYOB knowledge highly regarded, though not essential)
What's in it for You?
- Flexible Working Hours available to suit school hours or other family commitments
- Full ownership of the customer journey – variety across sales, quoting and delivery, not just admin
- Run a companywide Profit Gain Share Bonus which is paid quarterly.
Apply today and don't miss out on starting this opportunity as soon as possible!
Apply Now
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