Accident & Health Claims Examiner
- Produce high-quality Accident & Health claims outcomes through professional engagement with customers and brokers.
- Manage a portfolio of claims from lodgement through to resolution, ensuring compliance with Chubb standards.
- Communicate effectively with stakeholders and support claims management activities.
Job Description
Your Role
You will produce high-quality Accident & Health claims outcomes through prompt, professional engagement with customers and brokers, while effectively investigating, reserving and adjusting claims in line with Chubb standards.
Key Responsibilities
- Manage a portfolio of Accident & Health claims from lodgement through to resolution.
- Assess claims in line with Chubb service, quality and compliance requirements, including coverage assessment, reserving, payments and customer updates.
- Communicate clearly with brokers, claimants, underwriters and internal stakeholders via phone and written correspondence.
- Support claims management activities including escalations, emergency assistance cases, service provider coordination, audits and training.
What You’ll Bring
- Previous relevant claims or insurance experience.
- Investigation, negotiation, communication and organisational skills.
Sound understanding of insurance contracts, legal/regulatory requirements and damage or loss evaluation.
Qualifications
Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace. We support applications from all members of our community and equitable access to our employment opportunities. We are open to discussing workplace flexibility in all our vacancies, to ensure we can attract the best candidates and accommodate individual needs, differences, disabilities and working arrangements. Please let us know if you require any adjustments to the recruitment process so we can support you to present your best self.
Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 40,000 people worldwide.
Chubb is committed to equal employment and celebrates individual differences by creating a workplace environment in which everyone feels welcomed, respected and valued. We offer you the opportunity to work as part of a dynamic and agile environment where continuous development is encouraged throughout your career, both locally and globally. Some additional benefits offered include a flexible working approach via our “My One Thing” initiative, education assistance, dress for your day every Friday, promotion of health and wellbeing (including discounted health insurance, daily breakfast and fresh fruit), and the option to enrol into the Chubb Limited discounted stock purchasing scheme.
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