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Contact jobs

• The average pay for Contact jobs is $70K per year.
• Entry-level positions start at $31 per year, while the most experienced workers can earn up to $308K per year.
10 companies are currently advertising Contact jobs including Chandler Macleod, Weploy, Probe Contact Solutions Australia Pty Ltd, BelgraviaPRO and Optus.
• Top skills include CUSTOMER SERVICE, EXCELLENT COMMUNICATION SKILLS, PROBLEM SOLVING, ATTENTION TO DETAIL and TIME MANAGEMENT.
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Posted 60d ago
Casual/Holiday · Contract
Similar jobs pay ~$127k pro rata

$500 + super

Key points we found

  • Lead a high-performing Customer Service Contact Centre team in a banking environment.
  • Drive team performance and ensure outstanding customer outcomes.
  • Manage day-to-day operations and report to senior leadership.
Expiring today
Full time · Permanent
Similar jobs pay ~$50k - $60k

Pay information not disclosed by advertiser

Key points we found

  • Answer customer calls and efficiently book taxis.
  • Help customers with travel-related queries, whether it's lost property or an update on their trip.
  • Provide exceptional customer service that sets us apart.
Posted 28d ago
Full time · Permanent
Similar jobs pay ~$60k - $70k

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Key points we found

  • Support customers as part of a membership management program
  • Respond to enquiries across phone and email channels
  • Assist customers with system navigation and basic technical issues
Posted 15d ago
Full time · Contract
Similar jobs pay ~$63k - $89k

Pay information not disclosed by advertiser

Key points we found

  • Join a fast-paced government environment as a Contact Centre Officer.
  • Provide high-quality customer service and support compliance activities.
  • Assist with administrative duties and manage customer enquiries.
Expiring today
Full time · Permanent
Similar jobs pay ~$62k - $75k

Pay information not disclosed by advertiser

Key points we found

  • Respond to a high volume of inbound calls and other communications.
  • Cultivate strong relationships with clients through empathy and understanding.
  • Liaise with legal teams to book clients for initial meetings.
Posted 16d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Join a vibrant Contact Centre team as a Banking Consultant.
  • Support customers with banking enquiries during evenings and weekends.
  • Enjoy a hybrid working model with structured training and ongoing support.
Posted 9d ago
Full time · Permanent
Similar jobs pay ~$60k - $70k

Pay information not disclosed by advertiser

Key points we found

  • Join a supportive team at Bupa as a Contact Centre Consultant.
  • Assist customers through their visa medical journey in a fast-paced environment.
  • Work hybrid with 1 day in the office and 4 days from home after training.
Expiring in 4d
Full time · Permanent
Similar jobs pay ~$60k - $70k

Pay information not disclosed by advertiser

Key points we found

  • Join a friendly team in a full-time Contact Centre role.
  • Provide exceptional customer service and assist Members over the phone and online.
  • Work on a rotating roster including Saturday mornings.
Expiring in 1d
Full time · Permanent
Similar jobs pay ~$90k - $120k

Pay information not disclosed by advertiser

Key points we found

  • Provide Level 2/3 support across contact centre technologies including Genesys and Nuance.
  • Troubleshoot and resolve complex issues to minimise customer impact.
  • Collaborate with customers and vendors, driving continuous improvement initiatives.
Expiring today
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Handle inbound and outbound calls/emails for client service in the funds industry.
  • Provide exemplary customer service to investors and financial advisors.
  • Monitor CRM queues to ensure service level agreements are met.
Expiring today
Full time · Permanent
Similar jobs pay ~$80k - $100k

Pay information not disclosed by advertiser

Key points we found

  • Coach and develop General Insurance call centre consultants to enhance sales performance.
  • Design and deliver targeted coaching programs to improve conversion and customer outcomes.
  • Embed consistent sales behaviours in a metrics-driven environment.
Expiring in 3d
Full time · Permanent
Similar jobs pay ~$100k - $130k

Pay information not disclosed by advertiser

Key points we found

  • Provide Level 2/3 support across contact centre technologies including Genesys and Nuance.
  • Troubleshoot and resolve complex issues to minimise customer impact.
  • Collaborate with customers and vendors to drive continuous improvement.
Posted 19d ago
Full time · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Support Deaf and Deafblind Australians through fundraising calls.
  • Build positive relationships and provide excellent customer service.
  • Work towards achievable sales and fundraising targets.
Expiring today
Full time · Temporary
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Coordinate and prepare group bookings for Perisher.
  • Act as the primary point of contact for group customers throughout the pre-arrival journey.
  • Maintain accurate booking records and communicate updates promptly.
Expiring today
Full time · Permanent
Similar jobs pay ~$90k - $120k

Pay information not disclosed by advertiser

Key points we found

  • Deliver advanced technical support and managed services across Cloud Contact Centre platforms.
  • Resolve complex escalated incidents and major customer faults while ensuring accurate record-keeping.
  • Collaborate with internal teams and vendors to meet customer requirements and ensure solution reliability.
Posted 4d ago
Casual/Holiday · Permanent
Similar jobs pay ~$60k - $80k

Pay information not disclosed by advertiser

Key points we found

  • Provide support to children and families in a contact service setting.
  • Facilitate safe and positive interactions between children and their parents.
  • Work collaboratively with diverse communities to promote inclusion.
Posted 12d ago
Full time · Permanent
Similar jobs pay ~$150k - $200k

Pay information not disclosed by advertiser

Key points we found

  • Lead engineering across Contact Centre as a Service (CCaaS) platforms and Dynamics 365 transformation.
  • Drive 3rd party AI voice platform integration and scalable voice capability.
  • Shape end-to-end customer and colleague experience across voice, chat and assisted channels.
Expiring in 1d
Full time · Contract
Similar jobs pay ~$119k - $178k

Pay information not disclosed by advertiser

Key points we found

  • Lead a small team delivering child-focused contact arrangements for families experiencing separation.
  • Oversee supervised contact visits and ensure compliance with safety and quality standards.
  • Build and maintain positive community networks and referral pathways.
Expiring in 1d
Full time · Permanent
Similar jobs pay ~$70k - $90k

Pay information not disclosed by advertiser

Key points we found

  • Deliver high-quality managed services and technical support across Cloud Contact Centre technologies.
  • Collaborate with internal teams and vendors to resolve technical issues and support customer security requirements.
  • Participate in service governance meetings, providing updates and support for incident and problem management.
Posted 12d ago
Full time · Permanent
Similar jobs pay ~$150k - $200k

Pay information not disclosed by advertiser

Key points we found

  • Lead engineering across Contact Centre as a Service (CCaaS) platforms and Dynamics 365 transformation.
  • Drive 3rd party AI voice platform integration and scalable voice capability.
  • Shape end-to-end customer and colleague experience across voice, chat and assisted channels.